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  • 5,934 Replies
2654 Threads
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TasaDInsider Mini
asked in Audio
Baracuda X (2022) [RZ04-0443] keeps cutting out and coming back

I've had this issue for a few weeks now. Every 3 to 5 minutes, my headphones cut out and come back after a few seconds. I've also noticed that this only happens when they are using USB wireless transfer; it has never happened while using Bluetooth. I mostly think this is an issue with my USB connection, but I'm not entirely sure.

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T
2 months ago
infmd
infmdInsider Mini
asked in Audio
Razer Opus X Not Connecting to Razer Audio App

My Razer Opus X which I recently bought isn’t connecting to the Razer Audio app (iOS). It connects to my devices fine, but the app doesn’t register it. 

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infmd
3 months ago
retronexusVividRed897
retronexusVividRed897Insider Mini
asked in Audio
2 different input simultaneously on kraken v3

I need to use simultaneously the wireless input and the cabled input, this because i need to use the cabled input for the microphone (return of my voce into the headset) and the wireless input for gaming audio.is this possible? Because every time i try to insert the cable into the 3.5 jack, the wireless input stops it self and i can hear only the cabled input

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datacoolLightBrown534
3 months ago
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mnichur72Insider Mini
asked in Audio
My razer hammerhead true wireless earbuds are suddenly quiet

As i said in the title, my earbuds are very quiet all of a sudden. I used to listen to music at 50 volume and now i have to turn it up to about 110-120 to get the same results. Also the sound quality is worse than before. How can i fix this? I have already tried reconnecting them, changing the equalizerand resetting them. They are fully charged and clean. It's also not the fault of my hearing.

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M
2 months ago
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perzel999Insider Mini
asked in Audio
Headphone repair

Does anyone know a company that repair a headphones like razer barracuda? or does razer do repairs? or do razer cover this if its within warranty and how ?

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worldQuickSilverfresh207
3 months ago
awesomeheatPear342
awesomeheatPear342Insider Mini
asked in Audio
Razer Seiren BT recognized as a SPEAKER!

Android 14 on Xiaomi 12 TPro… the bluetooth mic is being recognized as speaker and does not work as microphone. Anyone knows why? check video!  

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awesomeheatPear342
2 months ago
Txlha
TxlhaInsider Mini
asked in Audio
I lost the THX audio cable and the activation code for my Kraken Tournament Edition, what can I do now?

My friend who lives in the US had gifted me a Razer Kraken Tournament Edition, it was with the THX spatial audio cable and the booklet with the activation code. I had kept it somewhere in my room and now I could only find the headset without the THX cable and the booklet with the activation code. I had registered the product online and now I can't request the activation code again cuz it says that the product is ineligible. What am I supposed to do now? Also, the THX cable was misplaced too so can I get a replacement on that cable? And Is there any way to make 7.1 surround sound work? 

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Txlha
3 months ago
D
DarthBader_Insider Mini
asked in Audio
Is the Razer Nomma Chroma fully functional without a pc?

Hello, i want to get speakers for my monitor that i have only for an xbox. Can the speakers work and be adjusted without the use of a pc?

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D
3 months ago
xDark_Matterx
xDark_MatterxInsider Mini
asked in Audio
Does the Razer Blackshark V2 Pro for Playstation/Xbox use an independant gain control for volume?

So i'm wondering if the newly released Blackshark V2 Pro for the Playstation/Xbox uses an independent volume control that has a min and max turn radius like the older Blackshark V2 Pro 2020 edition. The reason i'm asking is because i had the Blackshark V2 Pro 2023 edition, but the static in them was unbearable on PC because the gain was maxed out internally in the headset and the volume was synced to the Windows volume. I want to get the new Blackshark V2 Pro's, but only if they aren't synced to the Windows volume when using them on PC. Has anyone tried them on PC and can confirm if it is synced to the Windows volume or not?

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xDark_Matterx
3 months ago
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P0LT3RGI3STInsider Mini
asked in Audio
Where do I buy a replacement dongle for my Razer Nari Ultimate?

Its kind of exactly what the title says. Im looking for a replacement dongle for my Razer Nari Ultimate but I cant find anywhere to buy it other than second hand sellers like eBay and such.

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P
3 months ago
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Jmiller95Insider Mini
asked in Audio
Razer nari ultimate fried??

I downloaded squads and was playing it for the first time. While in the tutorial my headset beeped once, and then the sound was off. I have had my fair share of issues with these over the years, so i assumed it was a simple fix. however after trying all the things i normally would it still wasn't working. The blue light is blinking, and its not recognized. Through googling i found i probably needed to pair it again. This seemed to work, or so i thought. So i tried to play squads again. Joined a server this time, and then realized i couldn't talk, it said no input device. I tried to talk a few time, and then no sound. Well now i have tried to recover it using razer tool, re pair it with 2 separate dongles multiple times on 2 computers. At this point the when i plug in the dongle that is pair it will either not recognize, recognize it for half a second then unrecognized it like 3 times before just not recognizing it fully or it will recognize it and then when i play sound it immediately

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J
3 months ago
SimitteRobin.
SimitteRobin.Insider Mini
asked in Audio
bug de son récurent

j’ai acheter d’occasion un razer kaira pro halo edition qui était neuf jamais ouvert je  n’avais aucun problème jusqu'à récemment j’ai toute les 5 a 10 min le son qui bug qui grésille ca ne concerne que le sons qui provient de la Xbox car lorsque je connecte le casque en Bluetooth aucun soucis quelqu’un aurait un moyen de réparer ce problèmej’ai déjà mis a jour le firmware  rien n’a changer merci bonne journées 

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SimitteRobin.
3 months ago
Kiberpolice
KiberpoliceInsider Mini
asked in Audio
THX Spatial audio

Good afternoon. I wanted to buy THX for headphones, but I'm in Ukraine, and at the checkout stage I couldn't change the contact information for my location and phone number. How can I buy THX at all if I don't have the technical ability to do so?

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Kiberpolice
2 months ago
DIAMONDfirstPinkPearl101
DIAMONDfirstPinkPearl101Insider Mini
posted in Audio
my party mixer is not working and its grey out. im not sure if its a xbox problem or a mic proplem that why im asking. the scroll wheel works but its doing nothin.

Hi I’m asking thus because I have tried everything I have gave up and I need help. I have tried for days and found nothin. The scroll wheel works perfectly fine but it’s doing nothin in the settings so I’m not sure if it’s a Xbox problem or a mic problem. I have look online too and they all talking about wired headsets and not wireless headsets. I need some help please 

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DIAMONDfirstPinkPearl101
3 months ago
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abakunInsider Mini
asked in Audio
Leviathan 5.1 LEDs Not Working

I’ve had my Leviathan 5.1 for just under two years.  Some of the LED indicators just stopped working randomly: the Aux in and EQ indicators don’t light up anymore, while the Opt and Bluetooth indicators work fine.  Button LEDs also all work. Has anyone had this issue?  Any suggestions on what to try?  I’ve power cycled a bunch of times, disconnected everything overnight, reset by holding the mute button multiple times, and no luck.

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A
3 months ago
mallowicious
mallowiciousInsider Mini
asked in Audio
RAZER KRAKEN KITTY V2 BT: Does this work with THX?

As indicated in the title, I just want to know if this certain product is supported to use THX spatial audio.Moreover, when I play WoW, some of the sound effects like summoning a mount cannot be heard. It was okay at first when I started playing the game but it just suddenly happened. I use the THX Environmental  mode for WoW. I have already uninstalled and installed both the game and synapse 3.This issue is persistent and it’s bugging me.Can somebody please help?

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mallowicious
3 months ago
onriwann
onriwannInsider Mini
asked in Audio
blackshark v2 pro 2020 profiles deleted after update

My Razer Blackshark V2 Pro 2020 sound and mic profiles were deleted after an update. I want to restore the profiles, I tried the cloud option, but it didn’t give me the correct one. 

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onriwann
3 months ago
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Raiden_OneInsider Mini
asked in Audio
Nari "Game Mode" not working with Helldirvers 2

Hello, I have searched everywhere for a possible solution or answer but can’t seem to find much information on this issue. My Razer Nari Headphones work perfectly fine with any other game when I have audio output set to “Nari Game Mode” in Windows. However, Helldivers 2 simply will not produce any audio  unless I switch the audio output in windows to “Nari Chat Mode” which works, however the audio is crap as it only uses one channel for audio output. If it’s on “Game Mode”, I can see in the windows audio mixer that sound is being produced but the moving bar, however no sound actually comes out through the headset. Any suggestions would be appreciated. 

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R
3 months ago
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Thunderstorm0078Insider Mini
asked in Audio
Possible replacement or known issue

my headset snapped overtime in 2 places (both visable weak points) and only the wire is holding it together but based on how badly they are i was wondering if thier was a known quality problem with them and much or even how to get a replacement just for the band piece the ear parts themselves are find As well as the mic EDIT:its Product: Razer Kraken X – Multi-Platform Wired Gaming Headset - NASA Packaging

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T
3 months ago
Pucethinkwatch878
Pucethinkwatch878Insider Mini
asked in Audio
leviathan v2 x sound release

Hello I would like to know if it is possible to connect the soundbar to a PC for light control with synapse but for the sound to come from the screen (only having a 3.5 inch jack)I know that there are USB C to USB C and jack adapters) thank you for your help

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Pucethinkwatch878
3 months ago
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zzkenzzInsider Mini
asked in Audio
7.1 surround sound activation code

Why doesn't my Razer Barracuda Pro headset receive the 7.1 surround sound activation code?

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Z
3 months ago
N
NateThyBunnyInsider Mini
asked in Audio
Kraken V3 Can hear mic at all times even with playback disabled.

I have windows playback disabled and every other app (OBS, Discord, CS2, esc) with the ability to play my mic back to me closed and that feature disabled and I still can hear myself. If I press the physical mute button of course I cant but I want to not have hear myself when playing games or just doing anything. I also cannot update the firmware as when it tells me to plug my headset in, even after unplugging and replugging in, trying different usb ports and everything, the “UPDATE” button stays greyed out. May I add that all off this came completely randomly and everything was working normally earlier and I changed nothing, all I did was watch ONE YouTube vid before closing Opera and walking away. My headset cord and USB has no damage or anything so nothing makes sense. I've tried uninstalling and reinstalling the drivers and the device itself but that didn't work, even with the device uninstalled from the system via device manager I could still hear myself thru playback. Is there any

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N
3 months ago
.Dread
.DreadInsider Mini
asked in Audio
Razer Nari Ultimate Firmware update not detecting USB Dongle

My headphones keeps beeping on and off like it keeps disconnecting and reconnecting right away, I figured maybe a firmware update will fix any issues with it. I downloaded the Nari Firmware update tool but it’s not detecting my USB Dongle as inserted for some reason. It’s really frustrating, this has been my worse headphone I’ve ever gotten and I can’t really get a new one right now. 

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.Dread
3 months ago
Korri9456
Korri9456Insider Mini
asked in Audio
MICRO CARDIOÏDE RAZER™ HYPERCLEAR

 Hello, I am looking to replace the microphone on my Kraken Hypersense headset - CARDIOID RAZER™ HYPERCLEAR - but I can't find exactly this reference on the internet. Even the Razer site does not allow you to order this reference, do you have a solution?

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Korri9456
2 months ago
JohnnyBosak
JohnnyBosakInsider Mini
asked in Audio
Razer 7.1 surround sound app not launching

I recently purchased a Razer headset and followed all the setup instructions, including creating a Razer ID. The activation code came with my headset. However, when I try to launch the 7.1 Surround Sound app, it does not run. While I can log into my account by right-clicking on the taskbar icon and selecting "log in," the app itself does not launch and the screen to enter the activation code does not appear as shown in the tutorials I've seen.I have tried several troubleshooting steps: ensuring my software and firmware are up to date, reinstalling the Razer Synapse software, disabled both Firewall and Antivirus.. None of these helpedAny ideas? 

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JohnnyBosak
3 months ago

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