Audio

So my Razer Blackshark V2 Pro has been working at full capacity with absolutely no problems since December.The microphone has always worked, whether I connect it before the headset has been turned on or after.It worked without complaint yesterday, and today upon turning my headset on and trying to call a friend on Discord, the microphone failed to operate. The speakers and audio and the device itself are all fully operational. This is the first time this has ever happened.The headset has neither been dropped, struck, nor left in unfavourable conditions. The same goes for the microphone.The microphone is connected and defaulted on all applications.

Hello, everyone.I've been a user of Razer headsets for years. My journey with headphones began wonderfully with the Asus ROG Strix 7.1, but I later decided to invest in the Razer Tiamat V2 7.1, which ended up becoming my all-time favorite headset. The sound quality is simply impeccable, and over the years, I've purchased three units of it. Unfortunately, one of them has completely worn out over time, and now I'm using the second one while keeping the last one in reserve.Recently, the microphone on my current Tiamat started having issues, which has made me concerned, as I'll soon have to rely on my final unit. I've stayed away from the headset market for many years precisely because I had a "stock" of the best model I've ever used. However, as I look at what's currently available, I'm finding it extremely difficult to find anything that compares to the Tiamat V2 7.1.My impression is that both Razer and other brands seem to be focusing on producing headsets with s

Hello! is the power button loose on every headset or is this problem just for me? when i shake my head you can hear the button being loose and it sound like the speaker in the left ear is loose? anyone else have this problem?

I’ve bought my Razer Opus X a few days back and decides to do a firmware upgrade using the phone app. By accident I closed the app while the firmware waas being installed. Now the headphones show no sign of life, can’t power them on nor charge. I think I may have bricked them. Do they have any factory reset button combination? I have already tried volume up and down + power button as I found that is the solution for the Razer Opus. Do you have any knowledge about this? 

I need a new headset and I just want to know which razer headsets are compatible with razer synapse.unfortunately there is no search filter for it.Thanks

I and my friend have so problem. We reinstalled Windows, drivers, synapse, and nothing helps, until a few days ago everything worked fine.

Do they really exist? Does Razer officially support these headphones? What software is available for them? And is it free?

Hi. I recently bought a Barracuda X 2022 and wanted to update the soft. Unfortunately, on 2 laptops on which I tried (via cable + usb, or directly via usb-c) to connect the dongle, I can't go through the 2nd page of the update. I have the information "plug in the wireless dongle directly to your PC. Do not use a non-powered USB hub" and the "next" option is greyed out. Windows sees the headphones, the sound works (even 7.1 via app), the same with ps5, only I am not able to update .... Am I doing something wrong or my dongle is broken? Anyone else had such a problem?

I have a Blackshark v2 hyper speed headset and the dongle went out, so I buy new dongle and a brand new dongle won't connect to my headset. Fix this please.

Good dayGot my Razer Kraken V4Playing some Games with open mic (Lockdown Protocol) other players complaining that my mic is echoing themso they hear themselves thru my mic, out of embarreament  i’m muting myself all the timealso when someone talking in Discord my mic has some input even if i’m quite.Basicially it feels like my mic is put too close to my headset so it’s doubling?And one other thing:i’m playing Euro Truck Simulator 2 (ETS2) with a mod called TruckersMPHowever, TMP has a seperate launcher, you launc ETS2 via TMPGoing thru the loading Sequenze, it’s all fine but when i come to the Login Screen, i’m loosing my  Sound connectioni have to unplug and re-plug the Razer USB Stick to my PC to have my sound backAny ideas? Thanks

i’ve been using the v3 kraken for about 2 months on ps5 now and i want to make it louder but i cannot find out how. i’ve alr tried messing with my ps5 settings and it’s not getting any louder any help would be appreciated

Hello, I have a Razer Black Shark V2 and a usb sound card but the thx spatial audio doesn't work : I heard a difference but the sound is the same in the left and right speakers. I test lot of method but never fontion. Can you help me please ? I don't have a code fir the surround 7.1 or Thx Spatial Sound

I bought a Black Shark v2 Pro (ps5) today. I bought it to alternate between PC and PS5, but synapses won't recognize it when connected to PC. I tried to download and install the latest version of firmware 2023, but the first step, dongle recognition, doesn't work. Does device recognition and device setup work only on PS5? Doesn't it work on PC? 2023 and PS5 for completely different uses? I've tried installing both new and past synapses. There's not enough guidance. If PC synapses don't recognize it, it's a scam.synapse 2, 3, new every…Should I have bought a 2023 for PC only and not for the PS5?   - from Korea(south)

hello, i am new here and this is one of my first razer productsmy razer barracuda x is not working properly as if i raise the volume any higher than the one i have right now my left ear hears louder sounds than my right ear doesi have balanced the audio on windows and my headphones so i can hear them both, but the left headphone is louder than the right one no matter what.i would like some advice on what to do since i am not good at figuring out what the problem isnotes: if you would like some more detail please tell me and i will provide more

Hello!Am I the only one, that doesn’t have the "Razer Audio Controller - THX Spatial Synapse" option anymore in Windows audio options, after the lates synapse update?Currently using Razer Kraken’s Tournament Edition. Without this setting, everything sound so awful! Is there a way to get it back, or should we wait for the update from Razer to get this option back? 

Hi.My Razer Kraken V3 Pro suddenly turns off.I have the Razer Synapse wireless power save turned off, but it still turns off.This also occurs while playing games and even with the USB cable connected.It is okay if I turn the power switch back on, but it takes about 5 seconds to turn it on and I have to take one hand off during that time, so if it occurs during game play, I have to continue playing silently.My PC environment is as followsOS: Windows 11 Home 22631.2861Razer Synapse: 20231208Please help me solve this problem.

The audio quality is so bad. Much worse than the levithan and nommo pro v1 I have previously owned. Not sure if this is the issue, I am trying to change the sound format (It’ currently at 16bit 48k HZ DVD Quaility) but it’s greyed out and doesn’t let me.  

¡Hola! Accidentalmente dañé mi código de activación para el sonido envolvente 7.1. ¿Puede ayudarme a obtener un nuevo código?¿Cómo puedo registrarlo o conseguir el código de activación?. Tengo el numero de serie de los headsets

Problem z kodem aktywacyjnym do dźwięku przestrzennego 7.1

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

hello my razor nari will not connect to my pc anymore is the dongel dead?my model number is RC30-0267 P/N:RC30-026702

So I recently got this headset and I really like it, but it has a weird problem.Some time after starting the game, the headset begins to make a crackling sound, which stops after closing the game. If I use the headset to play for example a YouTube video, they work just fine. Also, when the problem with the sound appears, the microphone does the same thing whenever I use it. I guess it's a problem with wireless connection but I'm not really sure.I have the latest version of Synapse 3 installed, latest firmware installed on both headset and dongle. I also tried the razer troubleshooting guide and it didn't help. Just in case, I use a Viper V2 Pro mouse in wireless mode (I don't know if this can affect something but it works perfectly).I hope there's a fix for this problem because I really like this headset ​​​​

I've bought Nommo V2 Pro. Whatever I do, only Presets work, I can't change the audio levels in custom. I mean, I change sliders but non of them has any effect. Movie, Music etc. affects, they are working but my only issue with the equalizer is in Custom mode.Also THX option doesn't do anything, it's always sounding stereo even though i click and select THX. I changed usb ports, updated my speakers and subwoofer to latest firmware, I even reinstalled Windows 11 Pro (latest version) but my problems persist. I tried with Synapse 4 and 3 but no luck. My bios, drivers etc are all updated. Please help me.