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Audio

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AloneArmyInsider Mini

asked in Audio

7.1 surround sound not turning on

7.1 surround sound application won't open. Even though I re-downloaded it many times it didn't work. Could you help?My headset is razer death shark v2 x.

6 months ago

Horax.Insider Mini

asked in Audio

Razer Barracuda X not charging

When im charging my headset after around 2 minutes the charging turns off for some reason and a green blinking light pops up for a few seconds i think the headset thinks its battery is full and stops charging i checked for this problem and it said that i should update the firmware i allready had the latest one installed

6 months ago

suzihomegamerInsider Mini

asked in Audio

Barracuda x. mic cutting in and out.

So i bought this headset in October 2023 to use for my new work from home job. Last week i noticed my mic would go out randomly when I'm on a work call. I would be in the middle of a call and my mic would just cut off out of no where. i could still hear everything but my mic was not picking up my voice. Its super frustrating and i need this headset for work.I tried updating the headset last night however the issue still continues today. I'm really sad about this headset giving me so many issues. I recommended this headset to a bunch of my coworkers too. Please help. I really love this headset but i need the mic to be consistent for work calls.

6 months ago

YxngDylanInsider Mini

asked in Audio

help

hi someone has covered my serial number i purchased from amazon i need help with finding it can someone please help me. product number is RZ04-03240100-R3M1

6 months ago

FynixknightInsider Mini

asked in Audio

Razer Opus/Discord

I recently got the Razer Opus headset, It is a great headset when I’m listening via Bluetooth on my phone, or when I’m just watching twitch or YouTube. But as soon as I try and get on discord it makes me switch from “Stereo” To “Hands-Free AG Audio” And the quality of sound goes to absolute crap. I can not figure out how to get discord to recognize the audio in “Stereo” Mode! PLESAE HELP!!

7 months ago

DeepKoamaruJASPERpoly151Insider Mini

asked in Audio

Black Shark v2 Special Edition Problem With Microphone

Hello, the problem is that my microphone in the Discord application interrupts or jams, in other applications this is not present, for example in Steam or simply in playing the sound from the microphone in Windows

6 months ago

awesomeRosyBrownbyte964Insider Mini

asked in Audio

Extension for mic arm?

Does anyone have any idea if there’s any way to extend the microphone arm on the blackshark v2 pro (2020)? To get the microphone pickup to be in front of my mouth instead of beside it (where it doesn’t work), I have to pull the headphone so far forward that it’s basically not even covering my ear anymore. So I can either be mute or wear the headphones on the side of my face instead of my ears. Surely there must be a simple 3.5mm mic device out there somewhere that would let me extend the microphone arm out an inch or two?

6 months ago

Camshaft1624Insider Mini

asked in Audio

Razer Keaken v3 no audio but mic workss

I’ve tried everything i can think of. Just randomly lost audio. Mic still works but no sound at all. I’ve tried reinstalling device. Removing device. Updating device. It shows up in synapse but even the “test” in there doesn’t work. I really like this headset. Any ideas?

6 months ago

rushplaceDeepFuchsia794Insider Mini

asked in Audio

How to get activation code for 7.1 Kraken V3 X?

A couple of days ago I bough a Kraken V3 X headset, the box and even the Razer software says that are 7.1 compatible but no activation code was on the box so I registered the product as the web says to get the activation code send to my email but I haven’t received anything yet and I did that the same day that I bought them, is there another way to request the code?Sorry that I ask this again but my first question was closed because I forgot to add the “X” at the end of the name of the headset so I was told that those were no compatible and the question got close without giving me a chance to verify that.Thanks in advance!

6 months ago

IcyNoobInsider Mini

asked in Audio

Razer BlackShark V2 X audio suddenly very muffled

It was ok a few hours ago but suddenly the audio became very muffled. When I play music i can hear some parts of the background music but the lyrics sound super soft and weird. When I am playing a game some things i can hear clearly but other things i cannot hear at all especially my teammates talking. I have tried to reinstall the driver also but it does not work. When I try using other headsets, the audio works ok. Can anyone help me?

6 months ago

EyEfAr1905Insider Mini

asked in Audio

razer barracuda ps5

Does razer barracuda support ps5's 3d audio ?

6 months ago

WillcraftGamepyInsider Mini

asked in Audio

Razer Hammerhead Pikachu it's fake?

Hello, I bought Hammerhand on March 8th on Aliexpress and it arrives today (03/19/23).But when I tried to register the product on my Razer ID, it says that the product was registered to another account, and i tried connect on Razer Audio, don't working, with the passeds versions of app, idk what happening, anyone help me plzNote: i bougth this bluetooth headset for my birthday and i wanna very much this headset since 2020, because i like Pokémon and Razer, and this partnership animate me to buy these customed products

6 months ago

PaleVioletRedtechheat712Insider Mini

asked in Audio

Razer Barracuda X Support | RZ04-03801 not connecting to Samsung Galaxy S20Ultra using dongle.

I cannot get my Galaxy S20 Ultra to recognize my Barracuda X RZ04-03801I have connected the dongle to the USB-C port on the phone, and it recognizes that a USB device is connected, but it never recognizes the headset.I am running on Android 13 -- this is the most current version of the OS that is available for the S20 Ultra.Everything works fine on my Windows 10 PC.

7 months ago

DarkVioletbitIOLITE527Insider Mini

asked in Audio

Razer Blackshark v2 and razer synapse problem

hello, i have the razer blackshark v2 headset, when i install the synapse apps for some reason, theres no sound coming out, but when i uninstall the app the headset work fine, how do i fix this. sorry if i have bad english. thanks

6 months ago

Kokyiseng123123Insider Mini

posted in Audio

how to change phone number new

Change new phone number

6 months ago

InfernoSnailInsider Mini

asked in Audio

My Kraken V3 X headset is at max volume, but I can barely hear, even with a volume booster.

I’ve had my kraken headset for a couple of years, but just a few days ago, my headsets volume just became no longer existent. I’ve tried other solutions, and it hasn’t worked. I have fully updated drivers. What can I do to solve this?

6 months ago

cafeAvocadoauto844Insider Mini

asked in Audio

Razer Opus X, have to pick between bad audio and mic or good audio and no mic

Just got my new gaming headset Razer Opus X.When I use “Razer Opus X Stereo” as playback device the sound is great but the mic doesn’t work.If I use “Razer Opus X Hands-Free AG Audio” the mic works and sounds good but the audio quality becomes awful. And the game just sounds like shit.So now I have to pick from being able to communicate with teammates with bad audio quality or good audio quality but can’t communicate.How do I get good audio quality but working mic at the same time?Also Opus X doesn't show up in Razer Synapse.

6 months ago

xDemonBrotherxInsider Mini

asked in Audio

Blackshark V2 Pro (2023) Game Settings

I have been struggling with setting up audio for gaming and more specifically within CoD: Warzone. What does everyone have for EQ settings for gaming because as it stands right now, Warzone sounds almost muffled. I cannot hear footsteps very well like I could with my previous HyperX headset; additionally the environmental sound is also muffled. Is this a Razer settings issue or a game setting issue or maybe its both? Things just do not sound clear enough in the game like they were with the previous headset and I am looking to find that near perfect setup Not sure if being in Discord at the same time is a factor or not as I have no issues hearing the voice chat from Discord.

6 months ago

manos_21_Insider Mini

asked in Audio

blackshark v2 pro 2023 any good eq for warzone at ps5?

Hi guys..someone else post it too but he didn’t get answer..so I want to ask again if someone have a nice eq for warzone at ps5..I tried 3-4 Eq’sbut one was low,one very high,one was deep..and the result was not hearing clear the footsteps..only with one eq I understand the direction of the footsteps but I don’t understand if it was above or below me..thank you for your time and I hope someone will reply..

7 months ago

TurtleCat_YTInsider Mini

asked in Audio

My new Razer hammerhead true wireless headphone won't even show up on my blue tooth scanner on my samsung

THe case is max charge and I don't know how to tell if the headphones are charged them selves. Could I get some help with connecting them It says to open the case and I should hear pairing activated or something like that but no sound plays when I open the case this has also happend to my friend who also got the exact same ear buds so I would really like someone to tell me how to get them to work

6 months ago

emreugursarInsider Mini

asked in Audio

Razer Blackshark V2 X 7.1 Problem

7.1 sound appears in the audio devices section of my computer, but it does not appear in Razer's own application. It wasn't like this before.

7 months ago

Tiamat71Insider Mini

asked in Audio

Razer blackshark v2 pro 2023 dongle

hello I lost my headphones Razer blackshark v2 pro 2023 dongle, Because of this I can only use bluetooth Mode and can't use Razer synapse. I tried to buy it on eBay or some other online store, but everywhere only sells the 2020 version, as the description says, it is not compatible with my model. Please advise me where I can buy a dongle that will work on my version. In bluetooth mode I am limited because I can't use razer synapse and wireless mode :(

7 months ago

greatretroVioletRed609Insider Mini

asked in Audio

Barracuda X light alternating yellow/green

Just bought the headset the other day and so far, I do enjoy it. I have the dongle hooked into my PC and was able to use the headset no issue when I got home for several hours before I went to bed. I plugged it in to charge and the indicator light was red. When I woke up, the indicator was alternating between green/yellow. I unplugged and plugged the charge cable back in and got the initial red to charge, and 30 seconds later it goes green. I haven’t been able to recreate that yellow/green light and I can’t find anything about it. It does have the latest firmware and also the charger is a powered USB hub that I use all the time.Thank you

6 months ago

worldradioSmitten741Insider Mini

asked in Audio

BlackShark v2 x Audio on ps4

I've gotten 2 different blackshark v2 x's (3.5mm) because there's so much crackling when audio starts, stops, when my friends in PS4 party chat talk. Was just wondering if anyone else has this issue?

7 months ago

tcr333Insider Mini

asked in Audio

Delete quick connect devices on android app

Hello, how do I remove the saved quick connect devices from my hammerhead true wireless 2nd generation on the android app? I've read in posts that you double tap both buds and hold and it causes them to reset but this isn't working. Model: Razer Hamerhead True Wireless (2nd generation)Product Number: RZ12-03820100-R3G1

6 months ago

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