Console Peripherals

I have a Kraken X for about 1 and a half year, and it basically broke I'm half, just by regular use. The product box says it has a 2 year warranty, the website says, when I put the Serial Number, it is already out of the warranty.  I have not been able to contact Razer, as the chat option is not available to me.

How do I know the controller is fully charged? 

I was using my wonderful razer controller when the app told me the controller needed an update I did the update. now my controller will turn on when plugged in you can press all buttons except move the joysticks and the controller still works. if you move L or R joystick the controller vibrates really long shuts off comes back on after few seconds and works until joystick is moved. the app obviously says the controller is up to date. it does not change if you swap pc consol or cords.

How can I get another domed thumbstick for the v3 wolverine pro? I can't find anything in the Razer store. 

I bought this controller 4 weeks ago and all of a sudden, my wireless dongle wont register on any xbox or any of the 5 pc’s I have tried. Please help.

번역기를 사용하다 보니 조금 모호한 부분이 있을 수 있습니다. 미리 사과드리고 문의드립니다. 새 마우스의 바퀴가 고장 나서 반대편에서 드래그하거나 멈추지 않아서 애프터서비스를 요청합니다. 무료 수리의 남은 기간을 알고 싶은데, 일련번호로 알게 되면 어디로 다시 연락해야 하나요?

I hVE 2 OLDER nOSTROM GamePad and N52 and RZ07 … I have the Razor Configurator installed but the configurator does not “FIND” a pad connected. I have plugged and unplugged, and reinstalled the driver GamePad, but no luck.  All I want to do it be able to program one of my controllers.  Please help.

That translucent green just screams XBOX.  I know I’d buy a second V3 Pro if it came in that Phantom Green shell. Anybody else think that Phantom Green would be an awesome addition?  Just me?

I would LOVE to have these made to go alongside my XBOX controller docks! Please Razer, hear my plea! 

I have no idea who thought making people update their controller via PC was a good idea but it isn't. We used to be able to update the controller via the program on xbox but noooooo that's too easy. Now I gotta find 2 things I would never use for anything else and get your buggy app on PC to work. Why would you complicate something that was so easy. Then you have the balls to get mad at people updating it on console via a bug because they didn't jump through the hoops that you wanted them to. Get your priorities straight because this is makes my controller basically useless.

I have the Razer Wolverine V3 Pro and like some others the Xbox app is forcing us to update the firmware on a PC, it won’t let us into the app. I finally found a way to force through it.When the box pops up saying Exit. Press Option + A face button to change your controller profile. This will let you manage the app under the message.Press Y, then navigate to firmware update. This will let you update the firmware. It just worked for me.

How am i supposed to update my razer wolverine v3 TE controller on CONSOLE. I do NOT have any type of pc therefore 1 i can no longer use the razer controller app on my console if i wanted to change my preset binds for a different game, and 2 i have to play 1 game until they acknowledge this issue which will most likely be never.

Are we ever getting a fix for the button remapping on the wolverine controllers!? I thought a week or 2 was understandable but its starting to become a joke! At this point its just an overpriced xbox controller. 

Razer Wolverine V2 I can't access the key change option, I have a gray screen! Do you have a solution?

When can we expect the Wolverine V2 Pro PS5 controller to have Synapse 4 integration? I assume it will as I just found out the v3 pro got this support in a firmware update a month ago. There should't be a reason why this one can not right? Especially since Razer doesn't even offer a PS5 version of the V3.I just want fully remapable buttons please…Incredibly frustrating when Razer releases products and then a couple years later release a version X of the same product which gets full attention in software development and the older one left in the bin. Makes me hesitent of buying razer products if they have been out for more than a year.Apologize for the title misspelling I just noticed I can't edit.

I just bought the Razer Wolverine V3 Tournament Edition controller, and when using the "Razer Controller Setup For Xbox" app, the tutorial says I can just hold the little circle button on the controller followed by either A,B,X,Y to switch profiles.Unfortunately I've found no way of actually mapping the profiles to the ABXY buttons. I'm guessing there IS a way, as the tutorial explicitly said there was, but I've not figured it out.

Could someone comment on why only the M buttons are remappable?The Elite 2 and PowerA Fusion Pro 4 allow this. Why not the V3? Thanks

I'm having a issue with the app called Razer controller setup for pc when i open the app and want to edit the key mapping the screen just turn grey and i can do nothing except going back to main menuim using Wolverine v2 and im on windows 11its been working fine for a long time then suddenly not, i have tried to uninstall the app and also clear app data  

So... My Razer Wolverine V3 Tournament Edition at random moments in the game is either disconnecting or input just stops working and I need to manually reconnect my controller but even after this there is no guarantee that it will help and this happens in this game at random moments if I use vibration. And also I experienced issue that randomly in the game my controller input stops working / breaks and also the controller was vibrating HARD and even if I ALT + F4 the game the controller was still vibrating HARD, so I needed to manually reconnect it to stop it. I was experimenting, resetting via Razer Controller Setup App on Windows but this did not help, I was reinstalling this app this did not help, I was deleting/reinstalling drivers in device manager this also did not help, the Only thing that helped me was completely turn OFF vibration in the Razer software and in the game, but damn… I like vibration and I want to play with it but I can't because I have no idea whether it is Razer

Soo I’ve been using this controller for a few years now, the extra buttons and the nice thumbsticks. All the buttons felt so sensitive and efficient, trigger stops were a nice touch. My 100% Main favorite part was the nearly perfect 0 Deadzone that I could not find ANYWHERE else, especially for a good price. I recently bought my second one after years of abusing the first, and while setting up the controller Via the Razer App for Xbox I noticed 0 Deadzone is not a thing anymore. It starts at 1 for the deadzone scaling, which seems about 5%. It’s too much, every game I play feels clunky and unresponsive. This is the worst experience ever, anyone know how to revert the software update on the controller or the app? Or another controller brand with true 0 deadzone, I hate this thing now.

I am on PC. I can not figure out how to remap the share button.  I had a PowerA controller before this and it allow me to remap the share button in steam to a keyboard input.  I have my Wolverine V3 remapped in steam but it doesn’t do anything.  It can be useful for push to talk on PC games.  I downloaded joy2key and it can not even see the share button being pressed.  I understand the rear buttons are only remappable using the Razer software.  Any reason to not allow Windows to see the share button?

I just acquired a Wolverine V3 Pro two weeks ago.  I am impressed overall having used it quite a bit.  Coming from 10 (yes, 10!) different Elite Series 2 controllers I was ready to move on to better things!  (ok, so I like to torture myself 🤣)Anyways…  I am curious about removing the ‘click’ feature of the triggers when in the short travel position.  From what I have read and watched, I am likely in a very small minority for wanting to do this.  I find the pressure to depress the button negatively affects my gameplay in shooter games, but I would like to maintain the shorter throw.  Has anyone been brave enough to try to remove the ‘click’ feature?  Alternatively, are there any ideas on how to reduce the pressure necessary to depress the button?  

This started months ago but has only gotten worse. The slightest motion will disconnect the controller. I've tried 3 other cables and the results are the same. I even both a whole new "high end" cable but nothing has helped. I tried to sit competent still but not it feels like a gentle breeze will disconnect it. It has cost me dearly in gamea where I've been disconnected and died in a crucial moment. I never get mad in games but this almost made me throw the controller into the wall.  There's a fundamental flaw in the design of the USB port and not having a locking mechanism for the cable only makes it worse and a matter of time before the port will disconnect once last time.  I was so happy about the evolution of the controller at first. It seemed that they really listened to the issues with previous iterations. Felt so close to the best controller yet. And then this happens which is such a cheap and lazy failure. 

I updated my dongle and controller to the latest firmware following the instructions here:https://mysupport.razer.com/app/answers/detail/a_id/14587/~/razer-wolverine-v3-pro After the update completed successfully, the controller will only connect to Xbox or PC via the wire. The wireless functionality no longer works. My PC detects that the dongle is plugged in but the controller is never detected. The controller’s chrome will light up with my profile color but no inputs work. It is doing the same thing on Xbox. The controller will even “connect” to the dongle when it is not plugged into anything and show the chroma profile color. I did not buy a wireless controller to use it wired and this is extremely frustrating. I have gone through all basic troubleshooting steps. I have restarted everything you can imagine. I have tried different USB ports. The controller worked this morning. It is only after the firmware update I am having this issue. Any help is greatly appreciated.

Can anyone help me please my b button on my v3 pro is my down pad button an no matter what I'm do on the xbox app it won't change back to normal