Razer Raiju Ultimate deadzone and drifting issues | Razer Insider

Razer Raiju Ultimate deadzone and drifting issues

S
Hello,
I've bought Razer Raiju Ultimate and testing it for a couple of days. Its firmware version is 1.10

Unfortunately, my right stick has deadzone when I turn it to the left and there is drifting when I turn it to the right. I've recorded demo video with those issues (0:22 drift and 1:17 deadzone):


As I can see in this forum - drifting is firmware issue and a lot of people have it. But what about deadzone? Will it be fixed with firmware update or it is definitely hardware issue and I have to replace my device by warranty?

P.S. If there is any possibility to get an access to beta firmware - I'd like to try it.
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44 Replies

B
I have tried now for 5x still no reply
7
Bartrondeltap
Im still having the same issue on my raiju tournament bought is 2 weeks ago and has the firmware 1.40 according to the bluetooth application.

Its really annoying and unplayable.
https://share.icloud.com/photos/0YMGQTW2IEadhb-tqBnKrCLfA

Contact razer live chat support the netherlands
We need a fix for raiju ultimate
B
Im still having the same issue on my raiju tournament bought is 2 weeks ago and has the firmware 1.40 according to the bluetooth application.

Its really annoying and unplayable.
https://share.icloud.com/photos/0YMGQTW2IEadhb-tqBnKrCLfA
P
I will not help you, I leave the ultimate to the store, some disaster, I play on old raiju, write on the forum is already new software
V
Has anyone fixed the deadzone on the raiju tournament? I have a similar problem with my TE, right stick turns slow going to the left
S
Couple of weeks of testing my new Razer Raiju Ultimate controller with firmware version 1.3 out of the box and I noticed drifting issue with right stick - it goes up...

P
LilacLusterleetportal663
Bro it doesn't work man!

Try in changed order. First pull the analogs up, then smash it carefully with something like almost empty water bottle (shock absorption is clue, otherwise you’ll break plastic elements of R3 button mechanism like I did hitting it with my hand). Worked for me. Had to repeat it though. Switched to nacon pro 2. No issues over here.
S
UPDATE:
I've returned my Raiju UE to the local seller after almost 2 month of waiting any updates from its service department. Full cost was refunded and I decided to buy the same controller from other store. I've asked about 1.4 version in the store, but they say that new batch of devices will be shipped to my country's warehouses only on May or June, but I always can RMA the device if needed. So I bought new device and it was with 1.3 firmware out of the box. I've been testing it for 1 week and can't see drifting or deadzone issue so far. The only thing is that sometimes my AIM feels wired, like there is some lag (I'm playing wired only), but when I feel it and try to track it down and identify the root cause paying more attention how my winger and camera moves - everything feels normal again, mb I just need to get used to the sticks and play with my sensitivity settings.
I'll keep testing it and update this thread in a month or earlier if any issues will appear.
7
stavrosmangaros
Its light at the end of the tunnel finally!!! Im getting my RMA from my reseller here in Greece propably tomorrow, im not sure whether it will be of the new batch, if it isnt ill RMA it with Razer this time. Finally we can use this controller to play soon.

That's great news !
We need a fix for raiju ultimate
S
RRicard00
Contacted support today! They confirmed that all new raijus have 1.04 on it. They also told me there were some changes in the buildproces of the raiju ultimate. Today or tomorrow the warranty team will contact me. The guy from live chat support told me they well send me a new raiju with 1.04 on it.

So everyone with a Raiju Ultimate controller with stick drift etc. Contact them for a new controller!

Its light at the end of the tunnel finally!!! Im getting my RMA from my reseller here in Greece propably tomorrow, im not sure whether it will be of the new batch, if it isnt ill RMA it with Razer this time. Finally we can use this controller to play soon.
R
Contacted support today! They confirmed that all new raijus have 1.04 on it. They also told me there were some changes in the buildproces of the raiju ultimate. Today or tomorrow the warranty team will contact me. The guy from live chat support told me they well send me a new raiju with 1.04 on it.

So everyone with a Raiju Ultimate controller with stick drift etc. Contact them for a new controller!
S
stavrosmangaros
/razer-raiju-ultimate-new-batch-v1-04.46548/

check the thread above guys, we can finally get a working controller

Thank you, that’s great news!
I’ve already sent my controller back to seller for replacement on 9th of January and still waiting for it. I hope it will be from new batch with 1.04 firmware 🙂
S
/razer-raiju-ultimate-new-batch-v1-04.46548/

check the thread above guys, we can finally get a working controller
7
True.
We need a fix for raiju ultimate
R
7nightwing7
Read stories about people who updated from 1.02 beta without any problems though. Still i didn't want to take that risk.

To much risk for a expansive controller, haha
7
RRicard00
Yeah because you knew it will brick your controller but not everybody has that knowledge

Read stories about people who updated from 1.02 beta without any problems though. Still i didn't want to take that risk.
We need a fix for raiju ultimate
R
7nightwing7
That's why i downgraded to 1.01 first

Yeah because you knew it will brick your controller but not everybody has that knowledge
7
RRicard00
Because people with 1.02beta will try to override it and brick the controller. And if that happens they have even more problems to worry about.

That's why i downgraded to 1.01 first
We need a fix for raiju ultimate
R
7nightwing7
Then why isn't it on their support site for public download ? ;-)

Because people with 1.02beta will try to override it and brick the controller. And if that happens they have even more problems to worry about.
7
Flipkick661
Just to be clear, 1.03 isn't a beta firmware, it's a full release.

Then why isn't it on their support site for public download ? 😉
We need a fix for raiju ultimate
S
radioVividRedPEARL619
Il y a quelqu'un qui a eu ce problème de drift, renvoyé le contrôleur et reçu un contrôleur qui fonctionne parfaitement ?
En gros, y’a t’il des contrôleurs qui marchent ?

I have the same questions..
I hope I'll be the one - I sent back my controller back to seller earlier today. I hope that replacement will work fine.
R
Il y a quelqu'un qui a eu ce problème de drift, renvoyé le contrôleur et reçu un contrôleur qui fonctionne parfaitement ?
En gros, y’a t’il des contrôleurs qui marchent ?
F
ventureAPATITE542
FYI Today I tried to use beta firmware 1.03 and it doesn't work for me - both issues are still present.


Just to be clear, 1.03 isn't a beta firmware, it's a full release.
M
LilacLusterleetportal663
Yup it doesn't work. This is my second controller from razer they change a new one for me. But still the right joystick having drifting issues


Ok 😞 push the stick down and blow harder, thats the only advice i can give, also try reset the controller (on the reset button not the app).

As described in my first post, i was really angry when i first did it, try do things abit harder
dont break your controller tho 🙂
L
maskros87
not even the drift?

Yup it doesn't work. This is my second controller from razer they change a new one for me. But still the right joystick having drifting issues
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