Razer Raiju Ultimate deadzone and drifting issues | Razer Insider

Razer Raiju Ultimate deadzone and drifting issues


Hello,
I've bought Razer Raiju Ultimate and testing it for a couple of days. Its firmware version is 1.10

Unfortunately, my right stick has deadzone when I turn it to the left and there is drifting when I turn it to the right. I've recorded demo video with those issues (0:22 drift and 1:17 deadzone):


As I can see in this forum - drifting is firmware issue and a lot of people have it. But what about deadzone? Will it be fixed with firmware update or it is definitely hardware issue and I have to replace my device by warranty?

P.S. If there is any possibility to get an access to beta firmware - I'd like to try it.

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44 Replies

/razer-raiju-ultimate-new-batch-v1-04.46548/

check the thread above guys, we can finally get a working controller
ventureAPATITE542
I’m OK with blowing into the stick once a day while I’m waiting till new firmware with fix comes out. But deadzone on the right stick on turning left direction is killing me:slightly_sad:( as I understand I’m the only one with this issue, so it may be hardware issue, otherwise more people would mention this deadzone issue here on the forum.
It looks like there is no other way as claiming for replacement or refund and try other device...
It’s sad because beside those issue - Razer Raiju Ultimate feels like perfect controller for PS4.


I play fortnite generally on the controller the issues I suffer from after 10 hours of gameplay is:

When moving the right stick it sometimes jumps to the top or the right by itself it flicks if you will making it impossible to aim or build or even move straight.

Not to be confused with stick drift which makes me lose control of the character completely for 5 seconds forcing it to move on its own.

On the occasion my left stick will also make character walk to the right by itself.

More rarely but sometimes too turning the right stick to the right will be okay but turning it left will take it like 2-3 seconds to actually turn quicker as if my deadzone of the stick just increased tremendously

Doing as I described above fixes it, that is not just blowing air into the sticks but resetting both on the backside of the controller and via the app plus unplug and plugging in. Also this is not just once, in general I have to unplug a few times before it’s fixed.

I usually hop into playground mode for the fixing and don’t leave playground mode till the controller is fine. Takes me about 10-15 minutes normally.

It’s worth it tho, some gameplay using the controller on solo squads:
Contacted support today! They confirmed that all new raijus have 1.04 on it. They also told me there were some changes in the buildproces of the raiju ultimate. Today or tomorrow the warranty team will contact me. The guy from live chat support told me they well send me a new raiju with 1.04 on it.

So everyone with a Raiju Ultimate controller with stick drift etc. Contact them for a new controller!
maskros87
I pressed until the lights started to blink.

Thank you!
Tried it two times but it doesn’t work for me - deadzone is still present. Also drifting is back again today and disappears for a while after “blowing trick”.
worldHanBluefirst720
I’ve gone through the motions of resetting the controller, blowing into the sticks, resetting via app and disconnecting and connecting to power. I need to do those aprox once per day to make it work for 10h, after that issues reappear and I do the same thing. It’s workable till they come with a hopefully perma fix v1.02 beta btw

I’m OK with blowing into the stick once a day while I’m waiting till new firmware with fix comes out. But deadzone on the right stick on turning left direction is killing me:(( as I understand I’m the only one with this issue, so it may be hardware issue, otherwise more people would mention this deadzone issue here on the forum.
It looks like there is no other way as claiming for replacement or refund and try other device...
It’s sad because beside those issue - Razer Raiju Ultimate feels like perfect controller for PS4.
ventureAPATITE542
Does first generation Raiju Controller have similar issues?
I’m thinking about refund and buying older version, since all of the topics at this forum is about Razer TE and UE...

From what I read it had the same start up issues but the latest firmware has no problems for the original razer raiju
ventureAPATITE542
FYI Today I tried to use beta firmware 1.03 and it doesn't work for me - both issues are still present.


Just to be clear, 1.03 isn't a beta firmware, it's a full release.
stavrosmangaros
/razer-raiju-ultimate-new-batch-v1-04.46548/

check the thread above guys, we can finally get a working controller

Thank you, that’s great news!
I’ve already sent my controller back to seller for replacement on 9th of January and still waiting for it. I hope it will be from new batch with 1.04 firmware 🙂
RRicard00
Contacted support today! They confirmed that all new raijus have 1.04 on it. They also told me there were some changes in the buildproces of the raiju ultimate. Today or tomorrow the warranty team will contact me. The guy from live chat support told me they well send me a new raiju with 1.04 on it.

So everyone with a Raiju Ultimate controller with stick drift etc. Contact them for a new controller!

Its light at the end of the tunnel finally!!! Im getting my RMA from my reseller here in Greece propably tomorrow, im not sure whether it will be of the new batch, if it isnt ill RMA it with Razer this time. Finally we can use this controller to play soon.
stavrosmangaros
Its light at the end of the tunnel finally!!! Im getting my RMA from my reseller here in Greece propably tomorrow, im not sure whether it will be of the new batch, if it isnt ill RMA it with Razer this time. Finally we can use this controller to play soon.

That's great news !
LilacLusterleetportal663
Bro it doesn't work man!

Try in changed order. First pull the analogs up, then smash it carefully with something like almost empty water bottle (shock absorption is clue, otherwise you’ll break plastic elements of R3 button mechanism like I did hitting it with my hand). Worked for me. Had to repeat it though. Switched to nacon pro 2. No issues over here.
try this: /i-fixed-the-drift-on-my-te-edition.45759/
maskros87
try this: /i-fixed-the-drift-on-my-te-edition.45759/

Thank you for your advice, I’ll try it out and I hope it will help to solve drifting issue. But I’m not sure if it helps with deadzone one.
hopefully it does, might be dust or material residue blocking sensors 🙂
maskros87
hopefully it does, might be dust or material residue blocking sensors :)

I've tried this method - press stick down and blow with all my lungs. I'm testing it right now, but I can't reproduce drifting anymore (during 2 hours). But deadzone is still present. It is really annoying and ruins AIM, because I push my stick to the left and nothing is happening, then I instinctively push it far further and miss targets.
write to administrators, 1.02 helped only wirelessly, but now it has worsened, so maybe wait for the official soft,my controller rotates itself, catastrophe
ventureAPATITE542
I've tried this method - press stick down and blow with all my lungs. I'm testing it right now, but I can't reproduce drifting anymore (during 2 hours). But deadzone is still present. It is really annoying and ruins AIM, because I push my stick to the left and nothing is happening, then I instinctively push it far further and miss targets.

dumb question but have you tried to reset your controller?
maskros87
dumb question but have you tried to reset your controller?

Yes, I opened Raiju mobile app, connected to my Raiju Ultimate and selected ‘Reset’ option in the menu.
If there is any other way of resetting the device - please, advice.
ventureAPATITE542
Yes, I opened Raiju mobile app, connected to my Raiju Ultimate and selected ‘Reset’ option in the menu.
If there is any other way of resetting the device - please, advice.



under the left pad (extra button, is it called M1?) there is a small hole (very very small), use a needle or something to push it down.
maskros87
under the left pad (extra button, is it called M1?) there is a small hole (very very small), use a needle or something to push it down.

Oh! I’ve found it! Thanks)
How long should I press and hold it down? Is there any time defined or just simply press it once or there is any indicator that resert is in progress and button can be released?
ventureAPATITE542
Oh! I’ve found it! Thanks)
How long should I press and hold it down? Is there any time defined or just simply press it once or there is any indicator that resert is in progress and button can be released?


I pressed until the lights started to blink.
I’ve gone through the motions of resetting the controller, blowing into the sticks, resetting via app and disconnecting and connecting to power. I need to do those aprox once per day to make it work for 10h, after that issues reappear and I do the same thing. It’s workable till they come with a hopefully perma fix v1.02 beta btw
Does first generation Raiju Controller have similar issues?
I’m thinking about refund and buying older version, since all of the topics at this forum is about Razer TE and UE...
FYI Today I tried to use beta firmware 1.03 and it doesn't work for me - both issues are still present.
maskros87
try this: /i-fixed-the-drift-on-my-te-edition.45759/

Bro it doesn't work man!