So, they deleted the forum entry titled "Razer Zephyr Critical Failure" today, it used to be here:
/razer-zephyr-critical-failure.79704/#post-782928
You need to make the situation with customers right Razer. Erasing a forum discussion where people are reporting the problems they have had with being unable to purchase a Zephyr because your store is overwhelmed with scalper bots does not fix the problem.
Why don't you just allow those of us who want one to order JUST ONE unit, pre-order without having to try to use your BROKEN store page, huh?
This topic has been closed for comments
Here is the post I was TRYING to make in the now deleted forum thread when they nuked it:
Well that was a waste of an hour, no mask for me again. Started at 12:00 EST, and was able to get one in my cart:
After many trials at the address/shipping page, was finally able to get to payment at 12:22 EST
Page blanked out after payment method login, went back, still showing in cart 12:24 EST:
Page blanked out a 2nd time after selecting payment method at 12:38 EST, cart came back empty, and it logged me out of the site:
Got back in line at 12:45 EST
Got one added back to my cart at 12:51 EST:
Sold out, cart emptied as of 12:52:
Seriously, to hell with this ckeckout process Razer. You almost fooled me into thinking I was going to get to order one this time, but the bots/scalpers beat me to it a 3rd time!
Well that was a waste of an hour, no mask for me again. Started at 12:00 EST, and was able to get one in my cart:
After many trials at the address/shipping page, was finally able to get to payment at 12:22 EST
Page blanked out after payment method login, went back, still showing in cart 12:24 EST:
Page blanked out a 2nd time after selecting payment method at 12:38 EST, cart came back empty, and it logged me out of the site:
Got back in line at 12:45 EST
Got one added back to my cart at 12:51 EST:
Sold out, cart emptied as of 12:52:
Seriously, to hell with this ckeckout process Razer. You almost fooled me into thinking I was going to get to order one this time, but the bots/scalpers beat me to it a 3rd time!
Ooookay, lets try that again with the actual screenshots that did not post last time!
Here is the post I was TRYING to make in the now deleted forum thread when they nuked it:
Well that was a waste of an hour, no mask for me again. Started at 12:00 EST, and was able to get one in my cart:
After many trials at the address/shipping page, was finally able to get to payment at 12:22 EST
Page blanked out after payment method login, went back, still showing in cart 12:24 EST:
Page blanked out a 2nd time after selecting payment method at 12:38 EST, cart came back empty, and it logged me out of the site:
Got back in line at 12:45 EST:
Got one added back to my cart at 12:51 EST:
Sold out, cart emptied as of 12:52:
Seriously, to hell with this ckeckout process Razer. You almost fooled me into thinking I was going to get to order one this time, but the bots/scalpers beat me to it a 3rd time!
Here is the post I was TRYING to make in the now deleted forum thread when they nuked it:
Well that was a waste of an hour, no mask for me again. Started at 12:00 EST, and was able to get one in my cart:
After many trials at the address/shipping page, was finally able to get to payment at 12:22 EST
Page blanked out after payment method login, went back, still showing in cart 12:24 EST:
Page blanked out a 2nd time after selecting payment method at 12:38 EST, cart came back empty, and it logged me out of the site:
Got back in line at 12:45 EST:
Got one added back to my cart at 12:51 EST:
Sold out, cart emptied as of 12:52:
Seriously, to hell with this ckeckout process Razer. You almost fooled me into thinking I was going to get to order one this time, but the bots/scalpers beat me to it a 3rd time!
Userlevel 7
Hi CadetBluecooltech981! Razer is aware of the situation. There was overwhelming traffic on our site that the team is already working on ways to ensure stability for future drops. Also, the team is ramping up the production and making sure that we got more units for the next drop. Thanks for your interest in our product and for understanding the situation. I'll be locking this thread now. Feel free to contact our Support Team via chat, email, or send me a PM should you need additional assistance.
I'll be locking this thread now. I recommend contacting our Razer Facebook page too since that platform is moderated by our Sales Team. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
I'll be locking this thread now. I recommend contacting our Razer Facebook page too since that platform is moderated by our Sales Team. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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