Surround (Legacy) crackling
Hey, recently I've updated Surround and it started to have a loud crackling noise to everything. Note that this is not static it just sounds like a really bad headset for example. If I turn off Surround everything is just fine. Any idea how to fix it? I couldn't really find anything useful on Google so far.
This topic has been closed for comments
Page 1 / 4
This works for my Razer Blade Stealth (6500U) when nothing else would.
If anyone is struggling with this, test run dcplat.exe using the GUI first and see if it fixes it.
It might be necessary to toggle it on and off to see if the crackle is suppressed while it is running.
Also it seems you need to keep the nssm.exe file in place otherwise the service doesn't launch.
I noticed that the DCPLatency service has to be toggled to get the desired effect since I don't start
Razer Synapse 2 with Windows. But it's nice to get clean Surround Sound volume boost when needed.
Thanks again for this long-needed solution.
If anyone is struggling with this, test run dcplat.exe using the GUI first and see if it fixes it.
It might be necessary to toggle it on and off to see if the crackle is suppressed while it is running.
Also it seems you need to keep the nssm.exe file in place otherwise the service doesn't launch.
I noticed that the DCPLatency service has to be toggled to get the desired effect since I don't start
Razer Synapse 2 with Windows. But it's nice to get clean Surround Sound volume boost when needed.
Thanks again for this long-needed solution.
8Sanctrum8
To fix crackling you can run DPC Latency checker as windows service.
To run DPC Latency Checker as Windows 10 service you must use third party tool,e.g. nssm 2.24.
Please note, you must have administrator privileges to execute the fix below.
1. Download NSSM: http://nssm.cc/ci/nssm-2.24-101-g897c7ad.zip
2. Download DPC Latency checker 1.4.0: https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml
3. Unzip nssm to some fixed folder, e.g. "c:\\NSSM", for convenience put there also dpclat.exe (downloaded at 2nd point).
4. Open CMD as administrator.
5. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
6. Type "nssm install DCPLatency" + Enter - GUI of NSSM app will be started.
7. At NSSM GUI, inside the "Application" tab, at the field "Path:" just press button with 3 dots "..." and select dpclat.exe
8. Once dpclat.exe is selected press the button "Install service".
9. NSSM will close.
10. Open services.msc (e.g.via typing at start menu), browse to the DPCLatency service just created by you, double click it and hit Start (please note this service is by default set to autostart - do not change this).
If this will fix your crackling it will probably also fix it automatically after the reboot. For me it works perfectly.
Hope I helped.
However if you are not satisfied or later on you are observing some glitches you can easily undo above points:
1. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Stop. You can also change startup mode to "Manual". - This will prevent DPCLatency service to autostart.
2. To completely remove this service just start again CMD as administrator.
3. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
4. Type "nssm remove DCPLatency" + Enter - GUI of NSSM app will be started with confirmation to remove - click Yes and the service will be removed.
P.S. Do not use sc.exe to create similar service, since it will not work as dcplat.exe is not prepared to be a Windows Service (i.e. implement ServiceMain) in the first place. That is why third party tool like NSSM must be used.
Windows 10 Pro 21H2 still has a huge buzz on deeper voices and bassed out songs. Running the script from the videos does not work after reboot and the COD Mobile fix stopped working as well.
bestChamoiseeCITRINE018
Just update Windows 10 LTSC 2019 to LTSC 2021 (21H2 - 19044.1415), the sound started to have a loud crackling noise.
Your Fix work great for me! Thank you very much. Very fine solution.
Glad it helped
Double00_Ghost
I found an easy way to add this to automatically startup whenever you boot your PC.
Basically the DPC Latency checker runs as a background process instead of having to open it every time you start your PC.
Create Folder on your main drive.
Right click start, Run, type gpedit.msc
Local Computer policy, Windows settings, Scripts (Startup/Shutdown), startup, Add, browse, find location of DPC latency checker, Open, then AppIy, Ok
Reboot PC :)
Here is a video I made for it
Just update Windows 10 LTSC 2019 to LTSC 2021 (21H2 - 19044.1415), the sound started to have a loud crackling noise.
Your Fix work great for me! Thank you very much. Very fine solution.
8Sanctrum8
To fix crackling you can run DPC Latency checker as windows service.
To run DPC Latency Checker as Windows 10 service you must use third party tool,e.g. nssm 2.24.
Please note, you must have administrator privileges to execute the fix below.
1. Download NSSM: http://nssm.cc/ci/nssm-2.24-101-g897c7ad.zip
2. Download DPC Latency checker 1.4.0: https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml
3. Unzip nssm to some fixed folder, e.g. "c:\\NSSM", for convenience put there also dpclat.exe (downloaded at 2nd point).
4. Open CMD as administrator.
5. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
6. Type "nssm install DCPLatency" + Enter - GUI of NSSM app will be started.
7. At NSSM GUI, inside the "Application" tab, at the field "Path:" just press button with 3 dots "..." and select dpclat.exe
8. Once dpclat.exe is selected press the button "Install service".
9. NSSM will close.
10. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Start (please note this service is by default set to autostart - do not change this).
If this will fix your crackling it will probably also fix it automatically after the reboot. For me it works perfectly.
Hope I helped.
However if you are not satisfied or later on you are observing some glitches you can easily undone above points:
1. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Stop. You can also change startup mode to "Manual". - This will prevent DPCLatency service to autostart.
2. To completely remove this service just start again CMS as administrator.
3. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
4. Type "nssm remove DCPLatency" + Enter - GUI of NSSM app will be started with confirmation to remove - click Yes and the service will be removed.
P.S. Do not use sc.exe to create similar service, since it will not work as dcplat.exe is not prepared to be a Windows Service (i.e. implement ServiceMain) in the first place. That is why third party tool like NSSM must be used.
I love it, how Win10 users have to fix issues of this "most versatile OS".
Worked for me, thx.
8Sanctrum8
To fix crackling you can run DPC Latency checker as windows service.
To run DPC Latency Checker as Windows 10 service you must use third party tool,e.g. nssm 2.24.
Please note, you must have administrator privileges to execute the fix below.
1. Download NSSM: http://nssm.cc/ci/nssm-2.24-101-g897c7ad.zip
2. Download DPC Latency checker 1.4.0: https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml
3. Unzip nssm to some fixed folder, e.g. "c:\\NSSM", for convenience put there also dpclat.exe (downloaded at 2nd point).
4. Open CMD as administrator.
5. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
6. Type "nssm install DCPLatency" + Enter - GUI of NSSM app will be started.
7. At NSSM GUI, inside the "Application" tab, at the field "Path:" just press button with 3 dots "..." and select dpclat.exe
8. Once dpclat.exe is selected press the button "Install service".
9. NSSM will close.
10. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Start (please note this service is by default set to autostart - do not change this).
If this will fix your crackling it will probably also fix it automatically after the reboot. For me it works perfectly.
Hope I helped.
However if you are not satisfied or later on you are observing some glitches you can easily undone above points:
1. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Stop. You can also change startup mode to "Manual". - This will prevent DPCLatency service to autostart.
2. To completely remove this service just start again CMS as administrator.
3. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
4. Type "nssm remove DCPLatency" + Enter - GUI of NSSM app will be started with confirmation to remove - click Yes and the service will be removed.
P.S. Do not use sc.exe to create similar service, since it will not work as dcplat.exe is not prepared to be a Windows Service (i.e. implement ServiceMain) in the first place. That is why third party tool like NSSM must be used.
I don't know what to say but this is the best solution for this problem I have ever found, it stopped the automatic start error of dpclat.exe and made it lanch very very fast and put it in the background, thanks man
To fix crackling you can run DPC Latency checker as windows service.
To run DPC Latency Checker as Windows 10 service you must use third party tool,e.g. nssm 2.24.
Please note, you must have administrator privileges to execute the fix below.
1. Download NSSM: http://nssm.cc/ci/nssm-2.24-101-g897c7ad.zip
2. Download DPC Latency checker 1.4.0: https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml
3. Unzip nssm to some fixed folder, e.g. "c:\\NSSM", for convenience put there also dpclat.exe (downloaded at 2nd point).
4. Open CMD as administrator.
5. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
6. Type "nssm install DCPLatency" + Enter - GUI of NSSM app will be started.
7. At NSSM GUI, inside the "Application" tab, at the field "Path:" just press button with 3 dots "..." and select dpclat.exe
8. Once dpclat.exe is selected press the button "Install service".
9. NSSM will close.
10. Open services.msc (e.g.via typing at start menu), browse to the DPCLatency service just created by you, double click it and hit Start (please note this service is by default set to autostart - do not change this).
If this will fix your crackling it will probably also fix it automatically after the reboot. For me it works perfectly.
Hope I helped.
However if you are not satisfied or later on you are observing some glitches you can easily undo above points:
1. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Stop. You can also change startup mode to "Manual". - This will prevent DPCLatency service to autostart.
2. To completely remove this service just start again CMD as administrator.
3. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
4. Type "nssm remove DCPLatency" + Enter - GUI of NSSM app will be started with confirmation to remove - click Yes and the service will be removed.
P.S. Do not use sc.exe to create similar service, since it will not work as dcplat.exe is not prepared to be a Windows Service (i.e. implement ServiceMain) in the first place. That is why third party tool like NSSM must be used.
To run DPC Latency Checker as Windows 10 service you must use third party tool,e.g. nssm 2.24.
Please note, you must have administrator privileges to execute the fix below.
1. Download NSSM: http://nssm.cc/ci/nssm-2.24-101-g897c7ad.zip
2. Download DPC Latency checker 1.4.0: https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml
3. Unzip nssm to some fixed folder, e.g. "c:\\NSSM", for convenience put there also dpclat.exe (downloaded at 2nd point).
4. Open CMD as administrator.
5. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
6. Type "nssm install DCPLatency" + Enter - GUI of NSSM app will be started.
7. At NSSM GUI, inside the "Application" tab, at the field "Path:" just press button with 3 dots "..." and select dpclat.exe
8. Once dpclat.exe is selected press the button "Install service".
9. NSSM will close.
10. Open services.msc (e.g.via typing at start menu), browse to the DPCLatency service just created by you, double click it and hit Start (please note this service is by default set to autostart - do not change this).
If this will fix your crackling it will probably also fix it automatically after the reboot. For me it works perfectly.
Hope I helped.
However if you are not satisfied or later on you are observing some glitches you can easily undo above points:
1. Open services.msc, browse to the DPCLatency service just created by you, double click it and hit Stop. You can also change startup mode to "Manual". - This will prevent DPCLatency service to autostart.
2. To completely remove this service just start again CMD as administrator.
3. Go via "cd" command to nssm folder and Win64 subfolder, e.g: "cd c:\\NSSM\\Win64" + Enter
4. Type "nssm remove DCPLatency" + Enter - GUI of NSSM app will be started with confirmation to remove - click Yes and the service will be removed.
P.S. Do not use sc.exe to create similar service, since it will not work as dcplat.exe is not prepared to be a Windows Service (i.e. implement ServiceMain) in the first place. That is why third party tool like NSSM must be used.
091265
Hello
The DPC latency checker does not work in autostart. The app runs in the background but does not correct the malfunctions.
The malfunctions are only eliminated when it is started manually
.
Der DPC Latency checker funktioniert nicht im Autostart. Die App läuft zwar im Hintergrund aber behebt die Störungen nicht.
Nur wenn sie Manuel gestartet wird sind die Störungen beseitigt.
Yes, but still you can convert DPC Latency checker to run as a service as System and then it works.
Double00_Ghost
I found an easy way to add this to automatically startup whenever you boot your PC.
Basically the DPC Latency checker runs as a background process instead of having to open it every time you start your PC.
Create Folder on your main drive.
Right click start, Run, type gpedit.msc
Local Computer policy, Windows settings, Scripts (Startup/Shutdown), startup, Add, browse, find location of DPC latency checker, Open, then AppIy, Ok
Reboot PC :)
Here is a video I made for it
Hello
The DPC latency checker does not work in autostart. The app runs in the background but does not correct the malfunctions.
The malfunctions are only eliminated when it is started manually
.
Der DPC Latency checker funktioniert nicht im Autostart. Die App läuft zwar im Hintergrund aber behebt die Störungen nicht.
Nur wenn sie Manuel gestartet wird sind die Störungen beseitigt.
Is this issue present in Windows 11 which released few days ago?
Can someone confirm or deny?
Thanks
Can someone confirm or deny?
Thanks
yongwolrang
Here is a fix(99% :wink_:) if you guys still need it ..
download and install GameLoop Emulator .. if still the same, go
download and COMPLETE the installation of Call of Duty mobile (not sure if this will work with other games too)
after you completed the steps you can exit them.. you don't need to always run the emulator or the game ... just don't uninstall.
This is some next level CIA Shiet. Thing works like a charm
I found an easy way to add this to automatically startup whenever you boot your PC.
Basically the DPC Latency checker runs as a background process instead of having to open it every time you start your PC.
Create Folder on your main drive.
Right click start, Run, type gpedit.msc
Local Computer policy, Windows settings, Scripts (Startup/Shutdown), startup, Add, browse, find location of DPC latency checker, Open, then AppIy, Ok
Reboot PC :)
Here is a video I made for it
Basically the DPC Latency checker runs as a background process instead of having to open it every time you start your PC.
Create Folder on your main drive.
Right click start, Run, type gpedit.msc
Local Computer policy, Windows settings, Scripts (Startup/Shutdown), startup, Add, browse, find location of DPC latency checker, Open, then AppIy, Ok
Reboot PC :)
Here is a video I made for it
The fix proposed by bizRazzmatazzcity570 and Nsamurai doesn't works at all. The THX just have no sound.
I've tried everything, nothing helps excepted the DPC Latency Checker which works the same as BlueStacks but eats less ram. You can even press the stop button.
I had no problems with Windows 2004 until it came by itself one day. I disabled entirely Windows update so it can't be due to a little patch they added lately. I even tried updating to the last 2004 build but doesn't helps either.
I'm using Synapse 2 for mouse and headset since 2012, so Surround. I've recently bought a new keyboard and mousemat which requires Synapse 3 for the RGB stuff. I have 2 damn softwares instead of one...
(I'm pretty sure the crackling noise hasn't been caused by installing both versions).
I was thinking about buying a new headset and a mouse just to get rid of the Synapse 2 and have all my peripherals grouped in the Synapse 3 and only have 1 software installed and opened. It costs a lot but that's what they want us to do, no?
HAHA. Looks like the Surround soft working with Synapse 3 and new Razer peripherals isn't even INTO the Razer Central (mainly installed by Synapse 3), it's a different software, different tray icon... What is even the point of Razer Central if it's not to recenter all of their products?
Damn you Razer. "Forgetting", more like abandonning the Synapse 2 support, updates, drivers and their peripherals to force your customers to buy new and more expensive gear. Synapse 2 hasn't been updated since 2017 if I'm right.
I've been defending this brand for years honestly everywhere I could. When a friend bought a new headset and had this issue I told him it was his fault because I don't have such problems. He couldn't find a solution so he returned it and changed for an other brand which I understand even if I didn't like that.
Most of my products are coming from you, but I am really reconsidering reselling everything for a more professional brand. We should not have to download 3rd party softwares excepted these from you Razer, to make our products functionnal.
I don't want to threaten you but your reputation for not supporting your community and letting go problems that make your products unusable is getting bigger on the internet. And as I said I defended this as much as I could.
If a simple thing such as DPC Latency Checker running in the background can fix the crackling noise by whatever process, is it so hard for you to dive, dig into this tiny software, and find what could be fixing the issue, to implement it in Synapse 2? I don't wanna be disgraceful to you or your team but sincerely, why hasn't anyone from Razer looked into this since the past 2 years?!
I am not experienced enough and neither a dev of your programs but believe me that I would spend hours, nights on this to find a solution, especially if there are so many people having the same issue.
In the hope, that you gamers, will not forget us, gamers.
I've tried everything, nothing helps excepted the DPC Latency Checker which works the same as BlueStacks but eats less ram. You can even press the stop button.
I had no problems with Windows 2004 until it came by itself one day. I disabled entirely Windows update so it can't be due to a little patch they added lately. I even tried updating to the last 2004 build but doesn't helps either.
I'm using Synapse 2 for mouse and headset since 2012, so Surround. I've recently bought a new keyboard and mousemat which requires Synapse 3 for the RGB stuff. I have 2 damn softwares instead of one...
(I'm pretty sure the crackling noise hasn't been caused by installing both versions).
I was thinking about buying a new headset and a mouse just to get rid of the Synapse 2 and have all my peripherals grouped in the Synapse 3 and only have 1 software installed and opened. It costs a lot but that's what they want us to do, no?
HAHA. Looks like the Surround soft working with Synapse 3 and new Razer peripherals isn't even INTO the Razer Central (mainly installed by Synapse 3), it's a different software, different tray icon... What is even the point of Razer Central if it's not to recenter all of their products?
Damn you Razer. "Forgetting", more like abandonning the Synapse 2 support, updates, drivers and their peripherals to force your customers to buy new and more expensive gear. Synapse 2 hasn't been updated since 2017 if I'm right.
I've been defending this brand for years honestly everywhere I could. When a friend bought a new headset and had this issue I told him it was his fault because I don't have such problems. He couldn't find a solution so he returned it and changed for an other brand which I understand even if I didn't like that.
Most of my products are coming from you, but I am really reconsidering reselling everything for a more professional brand. We should not have to download 3rd party softwares excepted these from you Razer, to make our products functionnal.
I don't want to threaten you but your reputation for not supporting your community and letting go problems that make your products unusable is getting bigger on the internet. And as I said I defended this as much as I could.
If a simple thing such as DPC Latency Checker running in the background can fix the crackling noise by whatever process, is it so hard for you to dive, dig into this tiny software, and find what could be fixing the issue, to implement it in Synapse 2? I don't wanna be disgraceful to you or your team but sincerely, why hasn't anyone from Razer looked into this since the past 2 years?!
I am not experienced enough and neither a dev of your programs but believe me that I would spend hours, nights on this to find a solution, especially if there are so many people having the same issue.
In the hope, that you gamers, will not forget us, gamers.
I have the same problem as all of them, and the solution of running the bluestacks in the background seems totally crazy to me.
It's a waste of ram for an emulator that I don't use.
I also tried the solution of using the "Stereo Mix" but in my case, I don't have that device.
It is illogical and a total lack of respect with its customers that Razor does not provide a real solution to this when it is a problem that has been detected a long time ago!
They should at least give us a "7.1 Surround" product key if the problem is solved in it! I have an open case and I am going to go to the last minute with it.
It's a waste of ram for an emulator that I don't use.
I also tried the solution of using the "Stereo Mix" but in my case, I don't have that device.
It is illogical and a total lack of respect with its customers that Razor does not provide a real solution to this when it is a problem that has been detected a long time ago!
They should at least give us a "7.1 Surround" product key if the problem is solved in it! I have an open case and I am going to go to the last minute with it.
The THX fix doesn't work for me on my RBS V1.
My workaround is to plug in an old Razer Ferox into it and use that sound. No crackle and plenty of power.
Still a crappy workaround, but my machine is almost always hooked up to my Core V1, so portability isn't important.
My workaround is to plug in an old Razer Ferox into it and use that sound. No crackle and plenty of power.
Still a crappy workaround, but my machine is almost always hooked up to my Core V1, so portability isn't important.
Any proper fix for this yet? Having same issue after Win10 20H2 update (same on 21H1).
Also have THX Spatial Sound but it doesn't work that good as Razer Surround Legacy in Synapse 2.0 .
Also have THX Spatial Sound but it doesn't work that good as Razer Surround Legacy in Synapse 2.0 .
headRazzmatazz887
Sorry for my english guys
I BRING A SOLUTION
Download DPC Latency Checker, run as administrator, turn on your razer sorround pro and enjoy: D I don't know if it works with games, if it works to listen to music at the moment
Greetings from Argentina
Hey, yo antes probé el bluestacks, y me funcionaba lo mas bien, tenia ram de sobra así que tenerlo en segundo plano era lo de menos, pero empecé a notar que tenia como un delay en el sonido. Parece que ahora lograron encontrar otras soluciones pero bueno yo quería seguir teniendo buen sonido en la pc, y mas ahora que la actualice (el año pasado, porque ahora todo esta en la mierda jajaja) y me compre el Blackshark V2 THX, y la verdad que vuela, tanto los auriculares como el THX, encima viene con la placa THX externa así que le puedo poner cualquier cosa con jack 3,5mm y funciona el thx, sea unos auriculares pedorros del celular o el home, y se escucha muy copado
. Tambien soy de Argentina, saludos
Sorry for my english guys
I BRING A SOLUTION
Download DPC Latency Checker, run as administrator, turn on your razer sorround pro and enjoy: D I don't know if it works with games, if it works to listen to music at the moment
Greetings from Argentina
I BRING A SOLUTION
Download DPC Latency Checker, run as administrator, turn on your razer sorround pro and enjoy: D I don't know if it works with games, if it works to listen to music at the moment
Greetings from Argentina
yongwolrang
try /surround-legacy-crackling.60375/page-3#post-726178
Thanks a lot, that seemed to work for me
autoBlueBoltTURQUIOSE153
Unfortunately the Bluestacks "fix" didn't work for me, does someone have an idea what else could help?
I'm using w10 pro, A razer tiamat v2.2. I noticed the problem the first time at around first march this year.
try /surround-legacy-crackling.60375/page-3#post-726178
Unfortunately the Bluestacks "fix" didn't work for me, does someone have an idea what else could help?
I'm using w10 pro, A razer tiamat v2.2. I noticed the problem the first time at around first march this year.
I'm using w10 pro, A razer tiamat v2.2. I noticed the problem the first time at around first march this year.
Userlevel 2
CRE4MPIE
Quick reply here - not heard a thing about a fix for this issue which has me seriously bummed out.
Came across a reddit post that suggested that installing and running https://www.bluestacks.com/ in the background will fix the crackle.
Just tested it myself and for some odd reason it works again.Bluestacks is some mobile platform launcher - not sure what magic they're using, but it fixes the issue.
Finally able to use Surround again ! on the latest Windows update
Thank you for this one sir. You really help me big time today! :smile_:
windows 2004 really?
yongwolrang
have you tried my fix? using the gameloop
Thanks for speedy reply.. yes i did bud same as rest working untill i launch game
:(i might revert back to 19h even tho unsapported
Iv tried all of then others non of them sound the same and iv used this for over 5 years now..
Page 1 / 4
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.