Systems

Greetings, I am looking for support to determine what I should do from here with my Razer Blade 14. I’ve gone through as many of the steps as I am able to recover this laptop. I’ve done the following to help resolve this issue, but believe I am at a point where assistance is needed. 1) Replaced CMOS battery with one from Rome Tech -- no change. 2) Pulled M.2 from the machine and was able to access from another PC. 3) Formatted the M.2, reinstalled in Razer Blade 14, and created a UEFI USB to boot the factory reset image from. 4) Followed all instructions, pressed F12 on boot to select UEFI. Will immediately ask again what drive to boot from when hitting enter, then continues into a boot loop. 5) Tried F9 to enter recovery, met with the following error, “The preloaded image is not suitable to current system. Error code: PI480.” As mentioned, I formatted the main drive to install a fresh OS, but did not pull any logs or data other than personal stuff from the OneDrive folder. Please advi

Hello everyone, I own a Razer Blade 15 Advanced (2021) with model number RZ09-0367x and an RTX 3070 GPU. I need to replace the internal battery but I’m unsure about the correct replacement model. I’ve seen several battery model numbers like RC30-0248, RC30-0369, and RZ09-0367x mentioned online, which is confusing. Could anyone please confirm: The exact battery model compatible with this specific laptop? Where to buy a genuine or high-quality replacement battery, preferably in Europe or the Netherlands?

Hello, I own the Razer Blade 18 with 5090 GPU. After a few minutes of gaming I notice that the palmrest area is getting very hot. I wonder if this is normal because it is very unconfortable to use and I have not noticed this on any other 18” gaming notebook out there? Especially the new Razer Blade 16 2025 which is way thinner does not have that issue. Am I alone or are Razer Blade 18 2025 owners do have the same isse? This is way to hot for my liking

When will it be possible to buy the Razer Blade 14 in mercury color in Europe?

I use a lot of Blender, Photoshop and Random School Things, My GPU goes into a crashout mode where my display turns black and enter a boot loop sometimes. Does anyone know how to possibly reduce GPU Usage to lower the stress and increase workflow for me? This is what happened, Im doing something when 10 seconds later the whole laptop powers off. Back in May it would usually take a while before it happened (maybe 2 hrs), but now it happens within one hour of Grow A Garden making the laptop essentially useless for gaming, and I'm out of ideas as to what it could be. It has never happened during anything other than games. I got the laptop back in about August of 2018. I am an 3D Modelling student so this thing has gotten constant use between Blender, renderings, photography editing, photoshop, random school things, and heavy gaming usage (several hours at a time). Im wondering if the issue is with the laptop or the apps that i use?

What a WONDERFUL couple of days have it been with this system! Let’s start with the positives: this system is very cool for what it provides. The screen is top notch. The keyboard is nice. The form factor is a godsend. When it works - it’s very cool! Then, let’s continue with the sad reality. Razer won’t tell you this on their front page, but there are NO DisplayPort outputs connected to the Nvidia GPU. For some reason Razer, in their mighty glory, decided to wire them through AMD GPU - yes, I mean the DP alt mode. Yes, if you disable the AMD GPU in the Device Manager - the displays will go black. This means that you lose support for G-Sync on any monitor that uses DisplayPort. That means - more than 90% of them. Oh, also say goodbye to any wired non-standalone VR headsets such as BigScreen Beyond, Valve Index and HTC Vive Pro. More info here: https://www.reddit.com/r/razer/comments/1jrozt1/psa_razer_blade_16_2025_does_not_have_any_way_to Synapse 4 is a hot garbage mess that screws up

I replaced the SAD of my Razor Blade. How can I create a recovery area at this time?I replaced the SAD of my Razor Blade. How can I create a recovery area at this time?

Hello Razer Insider Community, As a longtime Razer enthusiast and owner of multiple Razer laptops including two Razer Stealths, a Razer Blade 15, and the Razer Book 13, I feel compelled to address the discontinuation of the Razer Book 13 and advocate for its return. The Razer Book 13 was a remarkable piece of technology, and it's disheartening to see it fade away after a single iteration. Here’s why I believe Razer should consider launching a new version of the Razer Book. Why I Love Razer Laptops: Performance: Razer laptops deliver top-notch performance. Design: The clean, understated style with subtle gaming accents. Build Quality: The unibody aluminum chassis and sharp angles. The Evolution of Razer's Laptop Lineup: Razer's laptop lineup was once straightforward: Razer Blade 15: The flagship model offering strong gaming performance in a compact form. Razer Blade 17: High performance for less portability, catering to creative professionals. Razer Blade Stealth 13: An ultraportable wi

Hi, I am currently trying Razer's Remote Play.My PC is a Radeon 8700GE CPU, and the iGPU is configured with Radeon 780M. Since I use it as a headless without a monitor, I am using the PC with Windows RDP. The problem is that there is no problem using the PC with RDP connection, but when I try to play a game with the Razer Remote play App on my iPhone, an error message pops up saying, "The host PC cannot encode. Please update the GPU or CPU drivers." and I cannot connect. I have updated the CPU and GPU drivers to the latest versions. I welcome any suggestions from those with experience in this matter.

I consider to purchase a Razer Blade 16 Unfortuneately the offer onls “Window 11 Home” as Option. Is it possible to upgrade to Windows 11 Professional on my own (with an Upgrade Key)? Are there any concerns or problems running Windows 11 Professional on Razer Blade 16 (or any other model)? Especially regarding Hyper-V - makes sometimes problems i know. Appreciate any help suggestion.

Brand new cooling pad, razer blade 14 w/synapse 4. Updated firmware on cooling pad per razer synapse, and now guess what?! I can’t use my cooling pad. It just sticks on “initializing” within the GPU/CPU temp boxes and won’t let me switch the thing back to “balanced” now I either have to deal with the constant fan blaring or lay off the PC for gaming (which is not ideal for a gaming PC). I know it’s a wider issue and expect some update to fix it, but it would be great if Razer would at least acknowledge the issue and assure us that we didn’t just burn 150.00…

I just opened up my Razer Blade 17 (2022) (Core i9-12900H / 3080 Ti) to install a second NVMe drive. After replacing the bottom case and powering the computer on again, I noticed the internal video had stopped working. I heard the Windows startup chime and was able to connect the laptop to an external display. The system is working normally, other than no longer being able to detect the internal display. I suspect I inadvertently knocked the video cable loose from the motherboard, but none of Razer’s support documents and I’m having a hard time locating the port myself. Can someone please point me in the right direction so I can try reseating the cable?

Why can you select the rpm of the fan on the Balanced mode, but when you are using the Custom and max out everything no? The fans in fact slow down so temperature rises too much. The model of 2023 has the option to activate the fans at max speed for the Custom profile, why the models of 2022 dosen’t have it? 2023 model: RAZER BLADE 15 2023 Model 2022 model: RAZER BLADE 15 2022 ADVANCED There is no way to overwrite the firmware so when custom is selected allways rises to 5200rpm right? Is there plans in the future to implement that feature of 2023 models to 2022? Thanks.

I have had to re-install windows (11) on my Razer Blade Pro 17 (2019 model, RZ09-0287x) due to a failed/botched Windows Insider update. Everything is now more-or-less working, but I am still missing drivers for a ‘Base System Device’, which is: Intel Corporation - JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] PCI\VEN_8086&DEV_15E8&SUBSYS_30001A58&REV_06 I have installed all the drivers from the Razer support download page for my razer model, including the Intel chipset drivers, but the driver for this device is still missing. Similar reports for this missing driver for other Razer laptop models seem to indicate that this driver should be available from Razer (and in the intel chipset drivers), but this does not seem to be the case for my Razer laptop. I have also searched the internet and cannot find a driver for this device (just one for a similar card but for a HP laptop). Does anyone know why this driver is not included in the Razer driver downloads, and where I can find/acquire t

id device not showing please help