Michelle-RazerCortex

Well-Known Member, Female

Staff Member

Razer Cortex PC Technical Support Dec 3, 2020

Michelle-RazerCortex was last seen:: Viewing thread [CORTEX] Cortex 10 PC Beta, May 17, 2022 at 10:38 PM

1. radioshareMandarin367
  I don't have a 7.1 sound activation code and the microphone will record a cartoon voice
  
  Apr 18, 2022
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Apr 24, 2022
2. 100VICKYGIRI
  I didn't receive any email about razer kishi
  
  Apr 8, 2022
3. 100VICKYGIRI
  I won the razer kishi in cortex games tournament when it will get arrive and how to track its status
  
  Apr 8, 2022
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Apr 13, 2022
4. bitDimGrayTIGERSEYE758
  Здравствуйте, повредит код активации наушников как получить новый?
  
  Mar 16, 2022
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Michelle
    
    Mar 16, 2022
5. therstudio
  good day I accidentally damaged my activation code and require a new one. Please help me!
  
  Feb 6, 2022
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Michelle
    
    Feb 6, 2022
6. Porkrockz
  good day i am trying to get a new activation code for my razer kraken headset, i was told to provide my serial number (*Omitted) and product number (*Omitted)
  
  Feb 5, 2022
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Michelle
    
    Feb 6, 2022
  3. Porkrockz
    okay thanks so much
    
    Feb 10, 2022
7. visionbyteSizzlingRed91
  https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
  
  Jan 31, 2022
8. Chosenman
  hi my balckshark never came with a activation scratch card. ive register the item on razer id yet nothing saying its going to give me a activasion code
  
  Jan 22, 2022
  2. Michelle-RazerCortex
    Hey there!
    
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Take care!
    
    Michelle
    
    Jan 23, 2022
9. ceeexe
  hi im not able to read the activation code for my kraken x, please help
  
  Dec 19, 2021
  2. Michelle-RazerCortex
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Dec 19, 2021
10. XxMonicaxX
  Error al instalar razer cortex:
  
  Error 1637310077uNIVR9vxRazerCentral_v7.3.32.190.exe
  
  La instalación ha fallado con el código de error: -1073741819
  
  Dec 12, 2021
  2. Michelle-RazerCortex
    Hey there!
    
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Michelle
    
    Dec 12, 2021
11. ursalwarrior
  My activation code is unreadable for my kraken X. I can't access it please help
  
  Dec 10, 2021
  2. Michelle-RazerCortex
    Hey there!
    
    Thanks for messaging me here. In order to quickly help you out, please copy and paste the above messages to my peer here: https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    Feel free to let me know if you encounter an issue related to Razer Cortex PC.
    
    Michelle
    
    Dec 12, 2021
12. SheenGreenJETleet898
  I scratched too hard to my 7.1 surround sound activation code for my kraken X. I can't access it, it is unreadable
  
  Nov 14, 2021
  2. Michelle-RazerCortex
    I have sent your PM and suggested you an appropriate peer who can help you out. Please check it. Thanks!
    
    Nov 14, 2021
13. Ver.onii-chan
  Razer cortex has stopped counting my game hours, I tried everything and I'm sure that the games I play with my friends are supported (these are Rocket Legue, Dead By Daylight, New World)
  
  Nov 2, 2021
  2. Michelle-RazerCortex
    Hello, we have received your feedback. But we need your cortex logs for us to further investigate this issue. Could you please check the PM we have sent to you here and provide us with your logs?
    https://insider.razer.com/index.php?conversations/razer-cortex-pc-technical-support-on-collecting-logs.199504/
    
    Nov 2, 2021
14. 2017233282
  I accidentally scratched too hard and I am unable to read my 7.1 surround card activation for my Blackshark v2X
  
  Sep 15, 2021
  2. Michelle-RazerCortex
    Hello, in order to quickly help you out, please PM my peer. I believe he is the right person that can assist you. Thank you!
    https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    If you encounter an issue with Razer Cortex PC, please feel free to send me a message.
    
    Sep 15, 2021
15. MataMadLife
  I accidentally scratched too hard and I am unable to read my 7.1 surround card activation for my Blackshark v2X
  
  Sep 13, 2021
  2. Michelle-RazerCortex
    Hello, in order to quickly help you out, please PM my peer. I believe he is the right person that can assist you. Thank you!
    https://insider.razer.com/index.php?conversations/add&to=Razer.Speedcr0ss
    
    If you encounter an issue with Razer Cortex PC, please feel free to send me a message.
    
    Sep 13, 2021
16. Mohamed42
  Hello, someone said that you can help me to get my 7.1 activation code, that i didn't hade with my headsets, please and thank you !
  
  Sep 11, 2021
17. Richardc6217
  Hi I saw you helping some others with Warzone not being supported in booster prime recently and I was hoping you could PM me to help me as I am experiencing the same issue.
  
  Any help would be appreciated.
  
  Thanks,
  
  Jun 20, 2021
  1. Michelle-RazerCortex likes this.
  2. Michelle-RazerCortex
    Hello there! Thank you for commenting on my profile. I will PM you. Please check it. Thank you!
    
    Jun 20, 2021
18. I_sacha_I
  Hi, i am coming from this post https://insider.razer.com/index.php?threads/razer-cortex-not-detecting-osu.68188/ beacause i did everything you say, but cortex still doesn't recognize osu! , I tried reinstalling the game and cortex rebooting my pc. And there is no such file rzr_userid in the folder you mentionned . I don't launch osu with any particular mod or launcher, just the official .exe file.
  
  Jun 17, 2021
  2. Michelle-RazerCortex
    Hello there, thank you for leaving a comment here. I have PMed you, please check it https://insider.razer.com/index.php?conversations/technical-support-regarding-osu-issue.196916/
    
    Thank you!
    
    Jun 17, 2021
19. urbanresourcesSunglow467
  i have razer core x inside its graphics card GIGABYTE RTX2060 6gb ddr6 graphics card interface PCI-EXPRESS X16 PLIZ TELLL ME MY PC IS OMEN BY HP 15 DC0001NA
  
  May 14, 2021
  1. Michelle-RazerCortex likes this.
  2. Michelle-RazerCortex
    Thank you for being the first one to leave me a message here. I have replied to you on the thread. Please check it out. Have a great day!
    
    May 16, 2021
20. Michelle-RazerCortex
  Razer Cortex PC Technical Support
  
  Dec 3, 2020
  1. urbanresourcesSunglow467 likes this.
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