Razer.Caziel

I am the Lightbringer, Male

Staff Member

To initiate a PM, click on my name and hit "start a conversation". Dec 28, 2018

Razer.Caziel was last seen:: Apr 20, 2019 at 10:07 AM

1. MuisMan150
  Hello, i have a Kraken TE and it is making the same buzzing noises like this guy. It was only gone when i deleted Synapse 3. But when i reinstalled, the loud buzzing came back on again. I saw a post that you fixed this issue? Can you please fix mine? My Kraken TE has been making buzzing noises for almost a week!
  https://insider.razer.com/index.php?threads/buzzing-problem-with-my-nari-ultimate.48259/
  
  Apr 15, 2019 at 5:57 AM
  2. Razer.Caziel
    Shoot me a PM with the serial number of your Kraken TE. I'd be happy to help you out.
    
    Apr 17, 2019 at 6:41 AM
2. GregTheChief
  Hey I have the same Problem with the Nari Ultimate as a few other people. Sometimes only in games the sound crackles
  
  Apr 10, 2019
  2. Razer.Caziel
    Can you send me the serial number of your Nari Ultimate via PM so I can look into possible firmware fixes? By the way, do you have Synapse 3 installed?
    
    Apr 11, 2019
3. lgm1991
  You can't say I am hate posting when I am giving accounts on what has transpired with your customer service team. I know you are not responsible for best buy/ geek squad but you guys have also not helped me with your warranty either.
  
  Apr 7, 2019
  2. Razer.Caziel
    I don't know about you but the title of your thread alone violates the House Rules. We're all for transparency here which is why I did not delete your thread but its neither constructive nor civil.
    
    Apr 10, 2019
4. aeed.rt
  please help .. my mastercard and visa its didnot reload the razer gold .. its taking money and it show relaod failed and back money for my cards why .. fix that please
  
  Apr 4, 2019
  2. Razer.Caziel
    I have very limited access to that part of our system. You have to reach out to our Razer Gold Team by submitting a ticket. Use this: https://gold.razer.com/ticket-inbox/submit to do just that.
    
    Apr 4, 2019
5. Peter0402
  Hello, I wrote a private message to you, please reply as soon as possible. Thank you.
  
  Apr 3, 2019
  1. Razer.Caziel likes this.
6. DarkRedHollow
  Hi I have the nari cracking sound issue just after leave the headset off and alon for a few weeks it just breaks on its own wow XC
  
  Mar 29, 2019
  2. Razer.Caziel
    Send me a PM with the serial number of your Nari along with your Windows Build Version so we can start troubleshooting.
    
    Mar 30, 2019
7. Yanidoto
  Error occured while buying mobile legends diamond
  
  Mar 1, 2019
8. Peavey_Bassman
  You requested I PM you regarding the microphone not working on my wireless headset. To help this along I am experiencing the problem when using discord. It was working and just suddenly stopped.
  
  Feb 13, 2019
  1. Valpromp likes this.
  2. Mr.Mee6
    did you try to look into the settings ?
    
    Mar 1, 2019
  3. Valpromp
    I've been having the same issue. It worked for the first day, then stopped.
    
    Apr 5, 2019
9. techCORAL138
  Hello. I want the beta fw for my raiju ultimate controller.
  
  Feb 3, 2019
  2. Razer.Caziel
    Beta firmware for the Raiju Ultimate is no longer available. Do send me a PM so I can help you out.
    
    Feb 5, 2019
10. Sosharp
  Hi There,
  Thanks for your message, much appreciated.
  My case number is : *deleted for security purposes*
  I have already received a kind message from support saying they are having another look at my case. So here's hoping! I'll let you know what happens with that.
  Regards,
  Mr Brian Lowrie
  
  Jan 11, 2019
  2. Razer.Caziel
    Hey there, please send your case number via PM so I can properly document and track your ticket.
    
    Jan 12, 2019
11. Bizarre93
  i cant pm you so when you can contact me about the raizer ultimate drift problems i have
  also i made a post about it
  
  Dec 29, 2018
  2. Razer.Caziel
    I need the serial number of your controller. Please check the PM I sent you.
    
    Jan 1, 2019
12. ybaga84
  I want the Raizu Ultimate beta firmware.
  How can you get it?
  
  Dec 29, 2018
  2. View previous comments...
  3. Razer.Caziel
    I'm talking about your forum inbox.
    
    Jan 1, 2019
  4. ybaga84
    I'm sorry but I don't know where to check my forum inbox.
    If possible, can you send it to my email?
    
    Jan 1, 2019
  5. Razer.Caziel
    Sorry but I'm not allowed to do that but if you hover your mouse on your avatar at the top right corner of this screen, you should see a pop up of sorts. Click on conversations and look for the PM that I sent you.
    
    Jan 2, 2019
13. Razer.Caziel
  To initiate a PM, click on my name and hit "start a conversation".
  
  Dec 28, 2018
  2. ybaga84
    I talked to him, but he didn't answer.
    
    Dec 28, 2018
14. ybaga84
  Laiju Ultimate is in use. When it's wireless, there's a leg.
  
  Dec 27, 2018
  2. Razer.Caziel
    Where does the leg come out of? Seriously though, send me a PM so I can help you out.
    
    Dec 28, 2018
    
    ybaga84 likes this.
  3. ybaga84
    How can you send me the PM?
    
    Dec 28, 2018
15. CYBERRBLOB
  same problem here
  
  Dec 27, 2018
16. Bugske
  Hi Caziel,
  
  I just saw that I wrote your name with a R instead of C, sorry for that.
  
  Grtz Dave
  
  Dec 27, 2018
  2. Razer.Caziel
    DW bout it bud.
    
    Dec 28, 2018
17. CYBERRBLOB
  having problems with the raiju TE getting input lag and random movement on the sticks. how do i get beta firmware please
  
  Dec 27, 2018
  2. Razer.Caziel
    Please send me your serial number via PM so I can give you the link.
    
    Dec 28, 2018
18. Razer.Caziel
  What did you get for Christmas this year? ~Me: 5lbs of fat.
  
  Dec 26, 2018
19. pvalexander
  Microsoft Windows Version 1803; OS Build 17134.191
  Serial Number: deleted for security purposes
  E-Mail: deleted for security purposes
  
  Aug 13, 2018
20. Razer.Caziel
  Astralis is just steamrolling everybody GGWP
  
  May 25, 2018
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