Razer.GuitarScar
Last Activity:
Oct 26, 2021 at 5:26 PM
Joined:
Jul 6, 2021
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560
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Razer.GuitarScar

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Staff Member
Razer.GuitarScar was last seen:
Engaged in conversation, Oct 26, 2021 at 5:26 PM
    1. Coffito
      Coffito
      Hi, buy the battle bundle and register the blackshark v2x headset and mouse on the RazerID. I still haven't received the 7.1 activation code. What can I do, since the code does not come in the box and in the manual and nothing has arrived in my email. What things do you need to help me? I will gladly send you the images and everything that is necessary for a prompt solution. Thanks.
      1. Razer.GuitarScar
        Razer.GuitarScar
        Please send me the serial number of your headset via PM, along with the email address linked to your Razer ID. I can use it to verify its model and check if you are eligible for code generation.


        To initiate a message, click on my name, then press Start a conversation. Let's go from there.
        Oct 25, 2021 at 6:27 PM
      2. Coffito
        Coffito
        I already sent you in PM
        Oct 25, 2021 at 8:15 PM
    2. lifedailyRoyalYellow177
      lifedailyRoyalYellow177
      Hello, I bought a Razer headset KRAKEN V3 X but I can't found a 7.1 surround activate code. So, I registerd my headset but I don't got a mail. what should I do?
      1. Razer.GuitarScar
        Razer.GuitarScar
        Do send me the serial number of your headset via PM, along with the email address linked to your Razer ID. I can use it to verify its model and check if you are eligible for code generation.


        To initiate a message, click on my name, then press Start a conversation. Let's continue from there.
        Oct 24, 2021 at 1:35 PM
    3. geoFreshAirsight450
      geoFreshAirsight450
      I have the same problem as albedo, I scrapped off the 7.1 activation code with a penny and it took the numbers completely off. Ill send the PM with the information.
      1. Razer.GuitarScar
        Razer.GuitarScar
        Hello there! Thanks for sharing your concern on my Profile page. I'll be waiting for the information via PM. Let's go from there.


        To initiate a message, click on my name, then press Start a conversation.
        Oct 23, 2021 at 10:07 PM
    4. ONYXbitPinkRaspberry451
      ONYXbitPinkRaspberry451
      About razer gold&silver reload fail through credit card
      1. Razer.GuitarScar
        Razer.GuitarScar
        I do not have much visibility regarding this matter. Have you contacted our Razer Gold Team? If you haven't, please go to this link(https://gold.razer.com/ticket-inbox/submit) and submit a ticket. Should you have other concerns, feel free to send me a PM.
        Oct 23, 2021 at 4:16 PM
    5. albedo69
      albedo69
      hi.. i just bought my first razer product and i scraped a bit of the activation code and now i cant use it
      if you need proof of purchase or anything i have it

      it was really hard to scrape
      1. Razer.GuitarScar
        Razer.GuitarScar
        Let me check if you are eligible for code generation. Please send me the following via PM:

        a. Serial number:
        b. Email address:
        c. Photo of the scratched card: (Save it via Google Drive, then paste the shareable link to your message.

        To initiate a message, click on my name, then press Start a conversation. I'll pick it up from there.
        Oct 23, 2021 at 4:14 PM
    6. Redwoodbestsight640
      Redwoodbestsight640
      Hello, I would like to know if my razer kraken x 7.1 surround sounds is still available for a new code. The box was thrown away with the card and I couldn't find it anywhere.
      1. Razer.GuitarScar
        Razer.GuitarScar
        Do send me the serial number of your headset via PM, along with the email address linked to your Razer ID. I can use it to verify its model and check if you are eligible for code generation. Let's continue from there.


        To initiate a message, click on my name, then press Start a conversation. Let's take it from there.
        Oct 23, 2021 at 4:04 PM
    7. SeReVe
      SeReVe
      Hi! I've reinstalled windows and i don't know the activation code from my razer kraken pro, but i can give you the Serial Number and the email of my account
      1. Razer.GuitarScar
        Razer.GuitarScar
        Please send me the serial number of your device via PM, along with the email address connected to your Razer ID. That way, I can verify its model and check if you are eligible for code generation. Let's go from there.

        To initiate a message, click on my name, then press Start a conversation. Let's take it from there.
        Oct 23, 2021 at 3:50 PM
    8. codekiller.py1337
      codekiller.py1337
      Hello, my kraken x pro need to be activated using the 7.1 surround but the code that was given to me was scratched up and I admin that its really hard to scratch without ruining it. I have the proof of item too
      1. Razer.GuitarScar
        Razer.GuitarScar
        Let me check if you are eligible for code generation. Please send me the following via PM:

        a. Serial Number of your headset:
        b. Email Address linked to your Razer ID:
        c. Photo of the scratched card: (Upload it via Google Drive, then paste the shareable link to your PM.

        To initiate a message, click on my name, then press Start a conversation. Let's take it from there.
        Oct 19, 2021
        codekiller.py1337 likes this.
      2. codekiller.py1337
        codekiller.py1337
        i sent the info to you rn
        Oct 19, 2021
      3. codekiller.py1337
        codekiller.py1337
        any updates sir?
        Oct 19, 2021
    9. war3069mission
      war3069mission
      tartarus v.2 is what i use.
      default profile seemed to lose its keymaps/become corrupt
      deleted default profile and made new one.
      seems fixed
      1. Razer.GuitarScar
        Razer.GuitarScar
        Thanks for sharing. That's good to hear. If you need more assistance, please send me the serial number of your device via PM.


        To initiate a message, click on my name, then press Start a conversation.
        Oct 19, 2021
    10. evernetworkStraw211
      evernetworkStraw211
      Hi, following my thread "Dongle lancehead wireless". It'll be glad if we can check if it's available in my region. I come from France. I duno think that can be useful, but from La Ciotat precisely.

      Kind regards
      1. Razer.GuitarScar
        Razer.GuitarScar
        Thanks for posting here, but we need to take this conversation privately.


        To initiate a message, click on my name, then press Start a conversation. I'll pick it up from there. Thank you!
        Oct 18, 2021
    11. Spectralez
      Spectralez
      I did everything you said to try to get rid of the "beeping" noices, which turns out to be connection issues while im sitting at the pc, and i'm still having the same problem :/
      My product serial number is: (*Omitted)
      1. Razer.GuitarScar
        Razer.GuitarScar
        Thanks for sharing the serial number, but we need to take this conversation privately.

        To initiate a message, click on my name, then press Start a conversation. I'll pick it up from there. Thank you!
        Oct 16, 2021
    12. orrgroup
      orrgroup
      Likely not in warranty as its a couple years old. Just curious what they would charge for a trackpad replacement.
      The way this works is I have to pay $99 to send in the laptop to Razer. They look at it. Then they quote a fee.
      I'm just trying to avoid a large fee that would cause me to never have paid the $99 to send it to them in the first place.
      1. Razer.GuitarScar
        Razer.GuitarScar
        I do not have visibility regarding this matter. Only our Repair Team can provide you with the estimate. If you have other issues, please let me know.
        Oct 16, 2021
    13. binsenity22
      binsenity22
      Hello! I scrapped some part of my activation code. There are letters that isnt visible. Hope you can help me. Thank you!
      1. Razer.GuitarScar
        Razer.GuitarScar
        Do send me the serial number of your headset via PM, along with the email address connected to your Razer ID. That way, I can check if you're eligible for code generation. Also, include a photo of the scratched card. Save it via Google Drive, then paste the shareable link to your message. I'll pick it up from there.

        To initiate a message, click on my name, then press Start a conversation.
        Oct 13, 2021
    14. Cr1z1s
      Cr1z1s
      Hello, I recently received my new headphones (BlackShark v2x) and i scratched the activation code too much to the point where 5-7 letters/words are no longer visible. What should I do?
      1. Razer.GuitarScar
        Razer.GuitarScar
        Please send me the serial number of your headset via PM, along with the email address linked to your Razer ID. That way, I can check if you're eligible for code generation. Also, include a photo of the scratched card. Save it via Google Drive, then paste the shareable link to your message. Let's go from there.

        To initiate a message, click on my name, then press Start a conversation.
        Oct 13, 2021
    15. EMERALDWineDregsrush839
      EMERALDWineDregsrush839
      Hi, today I got a new headset (razer kraken X) and I wanted to activate the application. Unfortunately, it always writes me: no authentication found. I tried to sign up for everything. Always the same answer. I need help with activating. Thank you in advance for your reply.
      1. Razer.GuitarScar
        Razer.GuitarScar
        Thanks for sharing. Do you mind sending me a screenshot of the error message via PM? That way, I can see things from your perspective. I'll pick it up from there.


        To initiate a message, click on my name, then press Start a conversation.
        Oct 12, 2021
    16. buzzLemonMeringueRUBY367
      buzzLemonMeringueRUBY367
      Hello!

      I accidentally damaged the code for 7.1 Surround Sound by scratching too much. What can i do?
      1. Razer.GuitarScar
        Razer.GuitarScar
        Do send me the serial number of your device via PM, along with the email address linked to your Razer ID. I can use them to check if you're eligible for code generation. Also, include a photo of the scratched card. Save it via Gdrive, then paste the shareable link to your message. Let's take it from there.

        To initiate a message, click on my name, then press Start a conversation. I'll pick it up from there.
        Oct 11, 2021
    17. k0tontai
      k0tontai
      Tai nghe razer opus của tôi không thể kết nối Bluetooth với iphone của tôi. Chỉ khi truy cập razer audio mới kết nối được nhưng lại không có âm thanh
      1. Razer.GuitarScar
        Razer.GuitarScar
        Have you tried connecting your Opus to a different phone and check if it has the same issue? Please send me the serial number of your device via PM. I can use it to verify its model and assist you further. Let's continue from there in English for better communication.
        Oct 10, 2021
        k0tontai likes this.
      2. k0tontai
        k0tontai
        I can't connect to the phone, I tried with other phones and it doesn't work. while the headset is still connected to the laptop and works normally.

        my headset info
        P/N: (*Omitted)
        EAN: (*Omitted)
        UPC: (*Omitted)
        S/N: (*Omitted)
        Oct 10, 2021
      3. Razer.GuitarScar
        Razer.GuitarScar
        Thanks for sharing the details, but we need to take this conversation to PMs.

        To initiate a message, click on my name, then press Start a conversation. Let's go from there.
        Oct 11, 2021
    18. JayDhel
      JayDhel
      Hello, I'm having a problem registration of my Kraken Pro V2.
      It always says "There was an unexpected error, please reload"
      Please help me.
      1. Razer.GuitarScar
        Razer.GuitarScar
        Sorry for the late reply. Are you registering your device via a website or via Synapse? Do send me a PM with a video clip while registering your device so I can see things from your perspective. I'll pick it up from there.

        To initiate a message, click on my name, then press Start a conversation. Let's go from there.
        Oct 9, 2021
    19. 1knowmynameandFearit4
      1knowmynameandFearit4
      Hello Razer.GuitarScar!

      Thank you for your response. Fortunately, I was able to fix the problem by uninstalling and reinstalling the 7.1 surround sound driver and the app itself, and then tried to type in the license code again and made it work. I must've read that in one of the conversations here in the Insider. Thanks anyway.

      Cheers!
      1. Razer.GuitarScar
        Razer.GuitarScar
        That is amazing. I'm happy that you have registered the code successfully. If you have any concerns or questions, do not hesitate to send me a message. Have a great day ahead!
        Oct 4, 2021
    20. StreakOne
      StreakOne
      hello mister guitarscar, i recently bougth a razer kraken x, and when i tried scratching the 7.1 activation code it became unreadble, idk what to do here
      1. Razer.GuitarScar
        Razer.GuitarScar
        Do send me the serial number of your device via PM, along with the email address linked to your Razer ID. That way, I can verify its model and assist you accordingly. Also, include a photo of the scratched card. Save it via Google Drive, then paste the shareable link in your message. Let's go from there.

        To initiate a message, click on my name, then press Start a conversation. Let's go from there.
        Oct 4, 2021
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