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Joined:: Mar 8, 2018

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Razer.RedPanda

Guardian of the Forest, Female

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Hey guys! If you need any help with your products/software, contact our support team here: http://rzr.to/help Feb 20, 2020

1. JimmytheMole
  Hi I get a .NET error "Could not load file or assembly 'RSy3_AudioAppStreamsWrapper.dll' or one of its dependencies" when starting Razer Synapse. I saw you help another user in Feb with the same problem. Did you find a solution?
  
  Apr 4, 2020 at 4:55 AM
2. hitbayBlueBell655
  The newest update breaks my sensor!
  
  Mar 25, 2020
3. OnoenSam
  I am always use my master card to reload razer gold. but what happen to my account? Reload Failed. why ?
  
  Mar 22, 2020
4. Razer.RedPanda
  Hey guys! If you need any help with your products/software, contact our support team here: http://rzr.to/help
  
  Feb 20, 2020
5. Razer.Caziel
  You already know...hakuna matata :)
  
  Feb 19, 2020
  1. Razer.RedPanda likes this.
6. AhmedAbdikarim
  Every time i try to reload i see
  Failed to reload
  
  Feb 16, 2020
  2. Razer.RedPanda
    Hi there! Have you tried reaching out to Razer Gold Support? If you already have, please give me the ticket number. If you haven't yet, you can use this link: https://gold.razer.com/ticket-inbox/submit
    
    Feb 17, 2020
7. AhmedAbdikarim
  Hello
  
  Feb 16, 2020
8. hiddenpawn
  Hi, my Razer Nari Ultimate is disconnecting periodically while on discord and/or using my flight simulator. It comes back in a second but I lose sound and chat for a second.
  
  Feb 4, 2020
  2. Razer.RedPanda
    Hi there! Please PM me the serial number of your Nari Ultimate. I'll assist you from there. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Feb 7, 2020
9. leetElectricLimeheat753
  hi thx for replie
  
  Feb 2, 2020
10. busUltraRedquick861
  Hey my Razer phone 2 isnt having a stable connection with my wifi. I already did a hard rest set and it didn't do anything.
  
  Jan 8, 2020
  2. Razer.RedPanda
    Hi there! Please PM me the serial number. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Jan 10, 2020
11. cuneyt1984mail
  Hi
  I can't install new firmware on my Razer Lancehead Wireless mice. Help me solve this problem.
  https://support.razer.com/articles/1582773371
  
  Dec 21, 2019
  2. Razer.RedPanda
    Hi there! Please PM me a photo of the error message as well as the serial number of your Lancehead. I'll pick it up from there.
    
    Dec 22, 2019
12. David_N
  Hi i have the razer phone 1 and have screen problem. A part basically a vertical line a little right from the center is not accepting any touch input. The screen still works and there is no problems with it. This has happened before and during those times the touch problem just disappear after some days but this time the problem is not getting fixed. I've tried safe mode and hard reset the problem still persists.
  
  Dec 15, 2019
  2. Razer.RedPanda
    Hi there! Please PM me the video of the issue as well as the serial number of your Razer Phone. Let's continue there. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Dec 15, 2019
13. Poisonspyder
  Sorry just clicking on your name doesn't do anything other than want to start a web search.
  Where else can I start a PM?
  
  Oct 6, 2019
  2. Razer.RedPanda
    Hi there! You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Oct 7, 2019
    
    Poisonspyder likes this.
  3. Poisonspyder
    Hi took a while then i found it.. PM'd you last night with requested details
    thanks
    
    Oct 7, 2019
14. bananamannen
  Alright guys, i have a kraken 7.1 v2 and i was experiencing low sounds in rust yesterday (low footstepst etc) and this never happened before so i uninstalled the drivers and reinstalled synapse and now its completely fucked up
  razer surround calibration thing doesnt have any sound
  when i play youtube videos sound is coming from specific sides of the headset and sound lower quality
  HELP
  
  Sep 14, 2019
15. SpArTaCuZz
  i have already send you a pm but i had no response & already send a email on razer support but still no response to my concern since monday.
  
  Sep 4, 2019
  1. sleekSandyTanTOPAZ219 likes this.
  2. sleekSandyTanTOPAZ219
    Same here
    
    Sep 5, 2019
  3. Razer.RedPanda
    Hi there! I have replied to your PM. Let's continue there.
    
    Sep 5, 2019
16. jthatcher135
  Hi,
  
  I have razer synapse 2.0 unable to open on my windows 10 pc. why is it so difficult to find information on how to fix it? also, i have version 2.21.24.1 . Id like to get a a mouse i bought setup.
  
  thank you
  
  Aug 17, 2019
  2. Razer.RedPanda
    Hey there! Please PM me instead. I'll assist you from there. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Aug 18, 2019
17. Sirazum
  Hey there, I'm fully new here. I need some support from you. Can you help me out?
  
  Jul 29, 2019
  2. Razer.RedPanda
    Hi there! Sure thing. What can I help you with?
    
    Aug 1, 2019
18. salah_buzrida
  Reload faild i cant pay to buy gold with my visa ticket # Removed
  
  Jul 23, 2019
  2. Razer.RedPanda
    Hey there! Please send over the ticket number to me through a PM instead. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Jul 25, 2019
19. SonicSagi
  how can I send you pm
  
  Jul 23, 2019
  2. Razer.RedPanda
    Hi there! You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Jul 25, 2019
20. VividAuburngardenbest782
  Looking for work around instructions for 8.1 update to fix sim card issues. Razar Phone 1 US market
  
  Jul 19, 2019
  2. Razer.RedPanda
    Hello there! Please send me the serial number and current build number of your Razer Phone 1 through PM. You can use this link: https://insider.razer.com/index.php?conversations/add&to=razer.redpanda
    
    Jul 20, 2019
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