I'm using kraken x lite. I tried uninstalling the drivers, then uninstalling the 7.1 surround app, then installing it all again. However now I don't even get a audio device labeled as 7.1 Surround, like before, only a "High Definition One".
Hello I have an issue with my headset the sound comes and goes and the synapse app it doesn't detected, I already try everything and nothing works :( I don't even have a year with the headset :( but never registred it because the web ask me for a code that never found :( hope you guys can help me, thanks.
Hi there! Thanks for posting your headset's concern here. Sorry for the late engagement too. Were you able to test the headset by connecting it to a different port or computer? Please send me a PM together with your device's serial number by clicking the information tab above. Let's continue our conversation there.
I need another code for my 7.1 Surround sound, I had one originally but my code was ripped to my dismay. Would I be eligible for another, or would there be a way for me to recover my code?
Hey there! Thanks for posting your concern on my profile. Please send me a PM by clicking the information tab above. I'll wait for your follow-up.
I have problem! i bought razer kitty, and i inserted the code on website.. i haven't received code for surround 7.1 .. they were super expensive for me, i messaged u already if something:)
Hey there! Thanks for posting your concern on my profile. The Razer Kraken Kitty's audio settings can be adjusted through Razer Synapse 3.0 only. Please be aware that the 7.1 Surround Sound is only available to the newer versions, namely the Kraken X. Kraken X USB, Kraken 2019, and Blackshark V2 X. Let me know if you have other concerns.
