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Oct 6, 2022 at 10:55 PM
Jun 24, 2019
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November 3


Yes, My lord?, Male

Staff Member
Razer.Zionzedd was last seen:
Engaged in conversation, Oct 6, 2022 at 10:55 PM
    1. mclosano
      Hi, thank you for the quick response.
      I did the procedures indicated by you but unfortunately my keyboard still has a problem with the RGB lighting of the F12 key.
      The serial number of my razer blade is BY1945A86304483.
      It is a Razer Blade Pro 17" model RZ09-0314 year 2019.
      If you can help me how should I proceed, I'd appreciate it, because this keyboard problem is bothering me a lot.
    2. oneshotcowboy
      Razer Nari ultimate stopped working after almost a year. The dongle flashes like crazy after being inserted into the USB slot. Tried to recover the dongle but with no success, I must ask for support.
    3. vic3001
      necesito ayuda no me llegan los mensajes a mi celular vinculado y no tengo los códigos de confirmación
    4. vicioussss450
      hello my razer basilisk V3 pn : RZ01-04000100 please help.
    5. polyVividCerisebook942
      I cannot receive the code on my phone for Authorization because I no longer have access to the old number registered.
    6. sharpbaseJasmine608
      Hi, I got an error of "Item serial number is unknown" on my blackshark v2 x. I just bought it hours ago and I was going to test the 7.1 surround sound but it needs a code. I learned that u can have the code if you registered your razer item. Please help me thank you!
    7. z_zakee
      I lost my phone number and cannot replace with a new number due to 2-step Authorization.
      I didnt save the back up code before as well.
      Hope to recover my account soon.
    8. Avoidxx
      i've lost my old phone and i cant acess my authenticator or my backup codes...
    9. 698049985
      How can i change my phone number?
      Because i don't have access my old phone number
    10. Bkavinskyjr
      HI, I've been having issues using THX Audio. First on my Legion 5 now on my Alienware x17r2. I have 2 different types of Razer headphones (Kraken Hypersense and Blackshark V2) neither one works why I adjust the settings to THX Audio on the app and in Windows. I get absolutely no sound. I've tried updating everything, uninstalling and reinstalling.
    11. Vaquun
      I cannot receive the code in my phone for the 2STEP Authorization and I didnt back up my codes what should I do
    12. vatoDETH
      It is messed up again and does not work. I've opened up a ticket with support and given up on this thing. It has been a huge waste of time.
    13. vatoDETH
    14. vatoDETH
      Please report if uninstalling Synapse 3.0 allows anyone else to listen in Headphones (Razer Nari - Game) audio mode.
    15. vatoDETH
      Razer Nari does not connect for me too. Driver stopped working again. Removed Synapse 3.0 and the driver reappeared.

      Opened Sound> Playback to test the headset.
      "Headset Earphone" does not work.
      "Headphones" does work.

      Razer Synapse 3.0 is breaking the driver. Testing stability Synapse 3.0 removed. If it works a few hours, then reinstalling to confirm it breaks the driver.

      Windows 10 21H2 updated.
    16. JoopDLX
      hello my razer nari doesn't connect annymore can you help me?
      1. vatoDETH likes this.
    17. 1287504
      1. vatoDETH likes this.
    18. Boltoc4
      Hi regarding Blaackwidow V3 pro double typing issue, you are asking for a PMM with serial number.
      How can i even send you a PM inhere? ( iguess you see the problem in above message)
      kind regards - Matias
      1. KawaiiKiki likes this.
      2. KawaiiKiki
        Hi Matias! I'm replying to your query regarding how to send a DM/PM, I had the same question myself! (this method may not apply for mobile devices, I'm using a Desktop Browser)

        Please click/tap the "Information" tab > below the "About" heading under the "Interact" heading > under the subheading "Conversation:" > click/tap the hyperlink "Start a Conversation"

        Hope this helps and that your typing issue is resolved!
        Jun 17, 2022
    19. remana111
      sir how long i waiting theres no response to my ticket help ..

      Thank you
    20. cafeeverIvory938
      Hello..thank u

      I moved this keyboard to my laptop and it still has intermittent keystrikes on "N" and "H". I've done the hard reset. the laptop prompted to install the Razer drivers, and i declined.

      Today I went to Costco and picked up a Razer Heroic Bundle....I just plugged it in and I have no issues. I still would like to get the TE keyboard 100% working again.
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