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@bestMediumRedViolet225, send me a pm with the serial and product number. Also, provide a link to this post for reference. :)
Are all your drivers updated?
I see. We can't pinpoint it to be a Windows issue unless you can perhaps try it out on a different PC. Do you still have your old rig with you? Or...
Can you send me a picture of the serial number via PM so I can check it on our end?
I sent you a PM and I also edited out the case number for your security.
Hey, @thinkCoolBlackcafe782 . I sent you a PM. Give me a reply when you can. :)
Hi! Where did you purchase the headset? You mentioned that you are unable to register it? Also, try using the headset on a PC and check if the...
Hi! Do you remember when it started happening? Was there an update or something before it started?
Hello. Have you tried using the headset on a different PC or device? It may be in the settings if you are using it on a PC.
Have you tried doing a clean reinstall of Synapse?
I see. Have you tried it on another FPS game to check if the ADS is working? Also, have you checked the settings? Some FPS games have the option...
Hey @dgarfish, I hid the serial number for security purposes. Also, upon double checking, that does that seem to be a legit serial number. Send me...
Since the PC is new, have you checked your sound settings in Windows and in Discord?
Have you tried reinstalling the mouse drivers? Also, try using it on a different USB port or PC.
Are you using an Xbox audio adapter?
Are you using it on an Xbox?
Hi! What version of Synapse are you using?
Glad to know you got everything up and running.
Have you tried downloading a new installer and doing a clean reinstall of Synapse 3?
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