Hi, I've just bought a new razer barracuda x headset. I've connect the headset, downloaded the app, followed razer instructions to install and activate the app. But there's not "1.7 Surround sound" device anywhere.
I'm using windows 11 (22H2 update). I've tried to restart but nothing happened. Please help, thanks !
This topic has been closed for comments
btw I'm using the 2022 version.
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- Razer Support
- 7595 replies
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1 October 2022
PERIDOTZompfirst668
Hi, I've just bought a new razer barracuda x headset. I've connect the headset, downloaded the app, followed razer instructions to install and activate the app. But there's not "1.7 Surround sound" device anywhere.
I'm using windows 11 (22H2 update). I've tried to restart but nothing happened. Please help, thanks !
The 7.1 Surround Sound was advertised to work with Windows 10 64-bit operating system. You may want to check it out here. You can try replicating the issue by installing the application to the compatible operating system version indicated on the website and see if it works. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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