1-month Razer Hammerhead Duo In-Ear is not working | Razer Insider

1-month Razer Hammerhead Duo In-Ear is not working

  • 17 November 2020
  • 2 replies
  • 2 views

I bought my headset Razer Hammerhead Duo In-Ear about 1 month ago and the microphone suddenly stopped working.

I already tried on my mac and my phone.... the only sounds that go is a noise....

What can I do?

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2 Replies

Me too , but my microphone is working sometimes, pressing the button of the middle/turn volumen down, and if i speak with my friends , if i move or i speak loud, the microphone starts doing a horrible sound( that´s their comentary) but if i connect it on the computer it´s work perfectly, right now im contacting to support of razer to see what´s happend next
I also had to contact the support. They checked it but couldn't fix, so they gave me a new one.