[2-STEP AUTHENTICATION] Lost my Phone. | Razer Insider

[2-STEP AUTHENTICATION] Lost my Phone.

  • 11 August 2022
  • 1 reply
  • 13 views

Hi,

Recently I lost my phone, and I have no backup codes setted.
Can't do anything, to set a backup code, I need the phone number, to set a new phone number, I need the old phone number...

Hope anyone can help me, thank you.

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1 Reply

Userlevel 7
CardCaptorShu
Hi,

Recently I lost my phone, and I have no backup codes setted.
Can't do anything, to set a backup code, I need the phone number, to set a new phone number, I need the old phone number...

Hope anyone can help me, thank you.


Hi @CardCaptorShu,

I can start a case and forward it to the Relevant Team so they can work on your request. Just PM me your RazerID/Email and we'll take it from there.

*Thread locked to curb conversation to PM.