20€ shipment because coupon can't stack?

Discussion in 'Razer Support' started by RoyaleGG, Aug 16, 2018.

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  1. RoyaleGG

    RoyaleGG New Member

    So I bought two coupons in Razerzvault. Metal keycap and enhancement kit. I wanted to ask if I get refunded 10€ if I order them separately since you can't stack two coupons and 20€ for two small boxes is nuts.
  2. Jenjar

    Jenjar Well-Known Member

    You can't, it says in the ZSilver section of the ZVault FAQ page that you are responsible for shipping, taxes and any handling and customs duties that apply to the product, and on the Razerstore it says you can not stack coupons / you can only use one coupon at a time. Razer also doesn't ship most of the products, it is done by a bunch of third- party warehouses they have products stored in across the world. My HDK I got from ZSilver came from China from one of those warehouses and I had to pay around $15 CAD shipping I do believe.

    You are still getting a better deal then if you were to buy the products on their own, since both of those products are worth around 50 CAD (33 Euro) and 22 CAD (14 Euro) on their own plus shipping.
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