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[2016 GTX 1060 FHD Blade] Screen Flicker. What Are My Options?

Discussion in 'Razer Support' started by InsaneGunman, Aug 7, 2018.

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  1. InsaneGunman

    InsaneGunman New Member

    So I recently bought a used 2016 Razer Blade (GTX 1060 model) from Ebay. Upon arrival it immediately started showing signs of the dreaded screen flicker. It's out of warranty, but I'm a CompTIA A+ certified computer tech so I figured I'd be able to solve what seems like a simple driver issue. The problem mostly happens when the computer is on battery, Windows Explorer is maximized and there is a lot of ssd activity, but I've seen it happen plugged in as well. Long story short: I've tried literally every possible fix that has been posted online, but nothing has completely fixed it and I'm pretty irritated at this point, needless to say. Basically I just want to know what my options are at this point. Will Razer support even entertain the idea of a replacement if it's out of warranty? I'm not at all interested in sending it in to Razer to have them "repair" it only for the problem to not be solved.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Can you tell what troubleshooting steps you've done so far so we can avoid redundancies? Also, we don't really do replacements if devices are out of warranty. We do repairs instead, but for a fee. I'd like to help you out on whichever route you want to take.
     
    freakydoctor likes this.
  3. InsaneGunman

    InsaneGunman New Member

    • Reimage from within Windows 10 (reset)
    • Full reimage using a clean vanilla image of Windows 10
    • Installed the graphics drivers on the Razer support page
    • Disabled panel self-refresh and extend battery life for gaming from within the Intel HD Graphics Control Panel
    • Installed the latest drivers from Intel and Nvidia
    • Changed my prefered graphics processor from the Nvidia Control Panel
    • I'm sure there are others I'm forgetting
    None of those solutions has fixed the problem

    So far the only thing that stops the flickering is the custom resolution trick, but this isn't an ideal solution in my mind.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    You've pretty much covered everything. Have you tried using an external display to check if it is a GPU or a Display issue?
     
    freakydoctor likes this.
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