2018 RB 15' Extreme Temperature Issues Over Time

Discussion in 'Razer Support' started by techCeladonGreen609, Oct 12, 2019 at 9:20 AM.

  1. techCeladonGreen609

    techCeladonGreen609 New Member

    Hi,
    so I've had the 2018 1070 advanced model for a few months now and I've gradually seen my temps get significantly worse. For the most part, I understand that laptops generally get hotter as they age, but this has become extreme. When the laptop was new and running in balanced mode, I was looking at mid 80c on the CPU and low 70s on the GPU (with a -0.145 undervolt on the CPU). The performance was good, the CPU was maintaining around 3.1 GHz in-game and I was pretty content. However, this only lasted around 2 weeks; gradually, my temps were going up and up with essentially no change to my application flow. Now, while playing games and no matter what I do, max fan, balanced mode, undervolting GPU/CPU, the CPU temp goes up to 100c and stays there. This is concerning because this laptop isn't old and was pretty expensive; I keep my gaming session short because I'm concerned about the effect maintaining those temps will have on the longevity of the laptop. I have no idea what to do, but it's incredibly disappointing. If anyone has had a similar issue and has found a solution, please please let me know.
    Thanks in advance.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hello there! Sorry to hear about your laptop's temperature concern. Does the issue happen while using the laptop's native programs which does not require WiFi? Please send me your laptop's serial number via PM. Let's continue from there.
     
  3. techCeladonGreen609

    techCeladonGreen609 New Member

    Thank you for your response, I sent you a PM.
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    I've replied to your PM!
     
  5. techCeladonGreen609

    techCeladonGreen609 New Member

    I don't believe I received anything
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Please check your conversations, thanks!
     
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