2019 Blade 15 Screen Goes Black For A Second

Discussion in 'Razer Support' started by Blackpulseheat631, Oct 5, 2021.

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  1. Blackpulseheat631

    Blackpulseheat631 New Member

    I have a 2019 Blade15 2070 Advanced Model RZ09-0301. The screen will go black for a second and then come back. The frequency at which it happens is pretty random. Once I restart the laptop the issue seems to go away, but every time I close it and open it back up, it starts happening again. I have the latest version of NVIDIA drivers. Any information or help would be appreciated.
     
  2. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Isolate the problem by following the steps provided on this page. Should the issue persists, PM me the serial number of your device together with a screenshot of your MSINFO32. That way, I can verify its model and take a closer look at your system.

    *Thread locked to curb the conversation to PMs.
     
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