Anytime I reboot the laptop, windows shut down and screen turns black and it gets stuck there.
They keyboard lights are lit and when I press the function button, the function keys light up but it never reboots into windows.
I also notice that my fan spins on the highest and the laptop gets very hot to the point that I can't rest my palm on it.
Any suggestions on how to resolve this issue?
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Userlevel 7
- I am the Lightbringer
- 4793 replies
-
30 October 2020
Have there been any hardware or software/driver changes before this happened, and are you able to go into the BIOS? In any case, please send me the serial number of your RB15 so I can point you in the right direction.
*Locking the thread to curb the conversation to PMs.
*Locking the thread to curb the conversation to PMs.
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