Hello i just bought my laptop today and when I came home to use it the laptop wouldn’t turn on.. so I figured the battery was dead. Plugged in there charger and it worked and turned on... loaded windows and everything. Battery shows 97% plugged in not charging. As soon as I unplug the charger the laptop shuts off.. and I will. Only boot up when plug it even though the battery shows 97% full... how can I fix this issue ?
Thank you,
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Userlevel 6
Hi there! Can you send over the serial number of your blade to me through PM? I'll assist you from there.
Razer.RedPanda
Hi there! Can you send over the serial number of your blade to me through PM? I'll assist you from there.
I returned the laptop to Best Buy and got a new laptop. So far no issues
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