2019 Razer Blade Advanced- Freezing? | Razer Insider

2019 Razer Blade Advanced- Freezing?


Hey everyone, I have a Blade Advanced 2019, i7-9750H, 2070MQ- and it's been freezing a lot lately. Everything just freezes up- the mouse, screen, sound- even the chroma lights just.. stop and freeze completely.
I've checked Event Viewer and there aren't any errors at the times of freezing aside from 'Unexpected power down/loss' and I assume these are just from me force-powering off the laptop. There are no bluescreens. Just a complete freeze.
It seems to be random, it doesn't matter if Synapse is running, other than that I'm mostly using Firefox, Photoshop, Substance Designer, and/or Blender. It's frozen once when nothing was running.

It's freezing up to every 30min/4x per hour. I really need help!

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3 Replies

The same thing is happening to me! i have no idea how to fix it and am starting to consider returning the laptop :((((
I did a clean reinstall of Windows and all my drivers and I haven't had a freeze since I posted.
I'm guessing for me it was a Wacom driver. Fingers crossed it doesn't happen again.
Good luck with yours!
the_flesh_that_hates
I did a clean reinstall of Windows and all my drivers and I haven't had a freeze since I posted.
I'm guessing for me it was a Wacom driver. Fingers crossed it doesn't happen again.
Good luck with yours!

ill try to do this hope fully it fixes the issue im having. thank you ^w^