Bought the laptop in Oct 2020, and have been using it every day for school work. Love it apart from this issue. I started noticing the trackpad becoming more difficult to click in November 2021. I didn't think it was an issue (crumbs?) until a friend notified me that it could be caused by a battery bulge. I checked the battery and sure enough, they're swollen. I find out that several friends with 2020/2021 Blades had the same issue and are now out of warranty. Is this common?
How is this such a frequent issue that Razer has not recalled these models/batteries or extended its warranty on them?
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- Razer Support
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6 October 2022
pointcoolOrangeSoda376
Bought the laptop in Oct 2020, and have been using it every day for school work. Love it apart from this issue. I started noticing the trackpad becoming more difficult to click in November 2021. I didn't think it was an issue (crumbs?) until a friend notified me that it could be caused by a battery bulge. I checked the battery and sure enough, they're swollen. I find out that several friends with 2020/2021 Blades had the same issue and are now out of warranty. Is this common?
How is this such a frequent issue that Razer has not recalled these models/batteries or extended its warranty on them?
Sorry about what happened to your Razer Blade's battery. Allow me to help you check the laptop's details by sending me its serial number, including a photo/video showing the issue via PM, so I can verify if it can undergo our out-of-warranty repair. Save the file via Google Drive or any online drive account, then paste the shareable link in your message. I’ll be locking this thread now to divert our conversation privately.
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