2021 11th Gen Razer Blade Display Flickering | Razer Insider

2021 11th Gen Razer Blade Display Flickering

  • 3 August 2021
  • 1 reply
  • 5 views

Hello,

Received my mid-2021 11th Gen Razer Blade 15 inch w/ 3070 and 240 Hz QHD screen.

Long story short, it appears that the Intel AX201 Wi-Fi module causes interference on the display when it is operating at 240 Hz.

If doing something which causes a lot of activity on the Wi-Fi (such as doing a speed test), the display gets absolutely garbled for the entire time. Once the activity stops, the display goes back to normal.

This appears to be a known issue as this review (https://www.ultrabookreview.com/48229-razer-blade-15-review/#a4) and this thread (https://community.intel.com/t5/Wireless/Intel-Wifi-6E-AX210-5Ghz-Issue/m-p/1298608) on the Intel support forums basically say the exact thing; turn the wireless card power down one or two notches, and the problem goes away.

I've opened up a ticket with Razer support with this information but the technician is seemingly fixated on drivers rather than the cause/solution I've pointed out. I've wiped the laptop clean, tried latest drivers, tried rolled back drivers, nothing makes any difference except for reducing the wireless card transmit power.

My questions are:

1) Is this a known issue with these laptops?

2) What is the plan to have this fixed? Should I be returning the laptop prior to the 14 day return period and waiting?

Thanks!

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1 Reply

Userlevel 4
That's odd. Do you mind sharing the ticket number, so I can review it and see what's going on with the case? Also, try performing the steps provided by this link. If that doesn't help, do send me the serial number via PM. I can use it to verify its warranty status and know what's the next course of action.