4K OLED Touch Screen Driver missing (HID compliant touch screen driver) | Razer Insider

4K OLED Touch Screen Driver missing (HID compliant touch screen driver)

  • 23 March 2022
  • 1 reply
  • 61 views
L
My laptop touch screen (Razer 15 Advanced 2021 3080 4K OLED TouchScreen) has stopped working... the display works but the touch screen does not. I've spoken with support and I can send in the laptop for a full repair, but I can tell I am missing the driver because it doesn't appear in the device manager.

Does anyone else have the drivers for the 4K OLED 60hz touch screen from the 2021 model?

  • Razer Blade 15” Advanced (2021) | RZ09-0409C

I would really appreciate it if someone could give me a download link. All I can find on support is a link to upgrade the bios... and a link to the pdf of the installation instructions... but no drivers.

Thanks!
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Razer.Speedcr0ss
Userlevel 7
lewisfilm
My laptop touch screen (Razer 15 Advanced 2021 3080 4K OLED TouchScreen) has stopped working... the display works but the touch screen does not. I've spoken with support and I can send in the laptop for a full repair, but I can tell I am missing the driver because it doesn't appear in the device manager.

Does anyone else have the drivers for the 4K OLED 60hz touch screen from the 2021 model?

  • Razer Blade 15” Advanced (2021) | RZ09-0409C

I would really appreciate it if someone could give me a download link. All I can find on support is a link to upgrade the bios... and a link to the pdf of the installation instructions... but no drivers.

Thanks!


Did you try installing and running the Intel Driver & Support Assistant? Also, have you reverted the laptop's operating system to its factory state? Please send me your case number via PM so I can review your contact history. I'll be locking this thread to curb our conversation privately.
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