4K TOUCH DISPLAY DONT WORK Razer Blade 15” Advanced (2021) | RZ09-0409x | Razer Insider

4K TOUCH DISPLAY DONT WORK Razer Blade 15” Advanced (2021) | RZ09-0409x

  • 25 May 2022
  • 1 reply
  • 17 views

hello
my touch screen not working
i do a format and create from scratch my razer via image (i downloaded from razer.com via my serial number)
after several update and finally i have win 11 after update
my bios is finally 2.02 version

in the device manager of windows i saw i have another problem
Device Descriptor Request Failed (Unknown USB device)
and at the human interface device miising touch screen

pls help

This topic has been closed for comments

1 Reply

Userlevel 7
Did you already try these steps? If that didn't work, PM me the serial number so I can start a case and forward your concern to the RMA Team for a possible repair request.

*Thread locked to curb conversation to PM.