7.1 Surround Software problem | Razer Insider

7.1 Surround Software problem

E
so i recently bought the black shark v2 x, everything is great except the razer 7.1 surround software. the problem is, the sound kinda distorted or muzzled (im not sure how to describe it but i dont feel satisfied). but when i turn it off & on again, everything sounds perfectly great. the second problem is, i need to that method everytime i wanna turn on my laptop & every single of my games. its very frustating to do such a thing. anyone has or had such experience?
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4 Replies

J
Userlevel 7
So just to re-confirm, you face the distortion and sound muzzle when you enable to 7.1 surround via the synapse?

Pertaining that part, did you try fiddling with the equalizer in the synapse while syncing the Black Shark V2's, if not please try that and see whether the sound problem gets fixed.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
E
jakw0lf
So just to re-confirm, you face the distortion and sound muzzle when you enable to 7.1 surround via the synapse?

Pertaining that part, did you try fiddling with the equalizer in the synapse while syncing the Black Shark V2's, if not please try that and see whether the sound problem gets fixed.

No, i dont use via synapse, its just the software itself (like in the picture).

Edit: (dont mind the warning sign, im just using default audio because i dont want to use the razer software right now xd)
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J
Userlevel 7
Eadel13
No, i dont use via synapse, its just the software itself (like in the picture).

Edit: (dont mind the warning sign, im just using default audio because i dont want to use the razer software right now xd)

Can you switch all the audio devices and make the Black Shark V2 and try
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
E
jakw0lf
Can you switch all the audio devices and make the Black Shark V2 and try

yes im currently using black shark v2 x
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