7.1 Surround Soud not showing up in sound devices

Discussion in 'Razer Support' started by notyourfaultbeingslow, Apr 22, 2021.

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  1. Days ago I accidentally uninstalled Razer Surround software and I tried to install it again, all the process was correctly done but when I try to select the option for 7.1 is not possible due to is not showing up, I tought that reinstalling all drivers was going to fix this up but I still have the same problem.

    Sorry if this is a repost, but I could not find how to make it appear.

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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for generating this thread. This is odd. Please send me a PM together with your computer's Razer Synapse logs by following the steps here. Save the files via Google Drive or to any online, then paste the link in your message. Let's continue our conversation there.
     
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