7.1 SURROUND SOUND ACTIVATION CODE | Razer Insider

7.1 SURROUND SOUND ACTIVATION CODE


I recently purchased a pair of kraken X's and want to redeem my 7.1 surround sound software, however i accidentally scratched off a couple of numbers and now they aren't readable and I can't get the code right. I registered my product online but i cant seem to find the code anywhere online either.

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7 Replies

julianancell
I recently purchased a pair of kraken X's and want to redeem my 7.1 surround sound software, however i accidentally scratched off a couple of numbers and now they aren't readable and I can't get the code right. I registered my product online but i cant seem to find the code anywhere online either.
You can reach out to Razer Chat Support to request for a new code.
Death_Squad
You can reach out to Razer Chat Support to request for a new code.

Best advice so far tbf, was chasing with email support for 10+ days getting nowhere, am on the live chat now hoping to get through to an agent
ROBYER1
Best advice so far tbf, was chasing with email support for 10+ days getting nowhere, am on the live chat now hoping to get through to an agent

how do i get to the live chat ? becuase i cant find it anywhere
Hey bud, try this link for the live chat- https://support.razer.com/
You can also dial this hotline if tht helps:

1-855-872-5233 (US & CA only)
9AM - 6PM PST, 7 days a week


Additionally:

Region Peripheral Hotline #
US 888-697-2037


Region Blade / Systems Hotline #

Singapore 800-601-1456
Australia 1800 1-RAZER (1800 1-72937)
Dubai +971 4 388 33 71
Europe 00800-25233758 **
Korea 798 8523 8003
Japan 120941981
Taiwan 809 093 203
Thailand +66 20182411
Philippines 1800 18530041
Malaysia 1800 88 RAZER(72937)

US 855-872-5233
International 1-760-448-8997

China 400 0808 769
Russia 8-800-100-36-07


Region Razer Phone
UK +44 2033180848
Thanks but I tried live chat they just said I need to wait to hear back from support, check spam and all that.. If I keep getting told to check my damn spam I want some actual proof that the email even went out to my email address now.

Just been more than 2 weeks since I ordered my headset stand and the software on my pc keeps telling me 7.1 sound isn't activated EVERY time I boot my PC up just to rub it in how crap Razer service is. Fumin
I understand that man, that sucks but, trust them. The code will be sent, I was told that the code is being requested at the headquarters in SG. Don't worry, once you got it activated, it's forever you can use.