7.1 surround sound cannot switch output device | Razer Insider

7.1 surround sound cannot switch output device

  • 12 July 2021
  • 1 reply
  • 201 views
S
Hi,
My 7.1 surround sound is not working as it seems to be locked onto a device that is not used. It does not let me change this device to the correct one that I use. It does not register this output device as I do not use it, but I still cannot switch it.
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1 Reply

Razer.Caziel
Userlevel 7
Does the headset gets detected in the Device Manager? You might have to reinstall your headset's driver by doing the steps below:

-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Audio Inputs and Outputs.
-Right-click on your Razer headset and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
-The drivers are automatically installed on your computer after a restart.

If you need further assistance, feel free to send me a message.
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