7.1 surround sound issue | Razer Insider

7.1 surround sound issue


So i have the razer Kraken for about a year and suddenly the other day my surround sound just stopped working. It's just basic sound. I tried many solutions I found on the internet but none of them worked. Does anyone know why this happened?

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Userlevel 7
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Have you checked if you have proper input device set in 7.1 Surround app?
Also did you've tried reinstalling it?
FiszPL
Have you checked if you have proper input device set in 7.1 Surround app?
Also did you've tried reinstalling it?

I'm so dumb . I didn't think of reinstalling the app. It worked. Thank you so much!
i accidentally moved a file but when i tried reinstalling the surround sound but it says "unable to find locale data files. please reinstall" (as shown in the uploaded photo) any help how to fix it? thank you very much