7.1 surround sound ''No authentication found'' | Razer Insider

7.1 surround sound ''No authentication found''

  • 27 November 2020
  • 6 replies
  • 28 views
M
Hello,

Whenever i try to make an account, i need to verify it, i click the link in my email and it says succes youve verified,

But when i then try to go to the next step it says ''No authentication found''

I have tried registering multiple accounts and ive done everything correctly but it still says that.
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6 Replies

P
I am having the same issue
D
yeah I just got the black shark and I get the same issue
B
im also having this issue
E
Alguna Solución?
S
Hi, I'm having the same issue. With Synapse 3, instead, I was able to login without any problem
S
Also, if I try to login with Google the browser says the login is successful but the Surround Sound software keeps saying "No authentication found".
Damn I got a pair of headphones for Christmas and I can't enjoy them because of the buggy software
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