Acces denied | Razer Insider

Acces denied

  • 8 November 2019
  • 5 replies
  • 285 views

Userlevel 7
Hello everyone,

Since a bit of time i encounter a problem when i want to post on Insider.

I got a message saying that i can't acces Insider from "this" server.
I doesn't happen allways and the strangest is that when i'm stuck on a topic, i can still write on others.

Can anyone help me get through this ?

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5 Replies

Userlevel 7
Kenserky
Hello everyone,

Since a bit of time i encounter a problem when i want to post on Insider.

I got a message saying that i can't acces Insider from "this" server.
I doesn't happen allways and the strangest is that when i'm stuck on a topic, i can still write on others.

Can anyone help me get through this ?

Hi Kenserky,
Have you tried using any incognito mode in any browsers?
If incognito mode works, you might have to clear your current browser cache and cookies to see if it helps for this problem.
Kenserky
Hello everyone,

Since a bit of time i encounter a problem when i want to post on Insider.

I got a message saying that i can't acces Insider from "this" server.
I doesn't happen allways and the strangest is that when i'm stuck on a topic, i can still write on others.

Can anyone help me get through this ?


The same problem I have the last few days too.
For example, if I want to change the text color to green, red or others.
Even if I only have text without changing the color, the problem also occurred.

Then I pressed the button "More Options ..." and it worked. (Only text without text color change)

xCryptik
Hi Kenserky,
Have you tried using any incognito mode in any browsers?
If incognito mode works, you might have to clear your current browser cache and cookies to see if it helps for this problem.


@xCryptik wow, it works, with incognito mode... thank you
do you have a idea why it does not work in non-incognito mode?
Userlevel 7
_Talos_
The same problem I have the last few days too.
For example, if I want to change the text color to green, red or others.
Even if I only have text without changing the color, the problem also occurred.

Then I pressed the button "More Options ..." and it worked. (Only text without text color change)



@xCryptik wow, it works, with incognito mode... thank you
do you have a idea why it does not work in non-incognito mode?

Based on my experience, might be some updates on website/server that have been done didn't refresh properly in your machine with latest configs.
You're right @xCryptik

It's probably a cache / cookie problem.
So delete the cache / cookie completely from your browser (insider.razer.com) and it works great.
Userlevel 7
Thanks for the help guys, i've tried to clear cache and cookies and i've been able to post where i couldn't.

You rock.