Activation Code for Surround 7.1 Lost | Razer Insider

Activation Code for Surround 7.1 Lost

  • 19 November 2021
  • 1 reply
  • 218 views

I recently purchased two Kraken - Mercury's. I have used one and set it up correctly used the code inside and all was correct. I have gone to activate the surround 7.1 on the second set that was being used by a friend. We don't have the product box with the serial code to raise a ticket through the website support. I do have proof of purchase , what do I need to do to get a new code?

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Userlevel 5
Do you still have to code that came with the other headset? Please send me the serial number of your device along with the photo of your scratch code via PM. I can use it to check on this and assist you accordingly.

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