After Synapse 3 update all my Razer devices have disappeared | Razer Insider

After Synapse 3 update all my Razer devices have disappeared

  • 17 April 2020
  • 2 replies
  • 6 views
mozreactor
I've uninstalled Synapse and deleted the Razer folders, uninstalled from Device Manager and then reinstalled Synapse, but my devices refuse to be recognised. Windows 7 is assigning them standard windows drivers.

I'm not one to usually request help but I'm out of ideas.

(Example of installing just Firefly)
This topic has been closed for comments

2 Replies

P
Same problem with tartarus v2 in windows 7
mozreactor
My problem turned out to be self-inflicted. I had software called "MirrorFolder" keeping a real-time mirror of my C: drive to a different hdd. My installation issue was due to some weird interaction between the mirror and real system disk which was remedied by dismounting the mirror drive from my pc.

@PERIDOTCyanAzurehit497 - You might try the following:

DISCLAIMER: I am not responsible for any damage caused - do your own research!

1. Uninstall Razer Synapse
2. Delete C:\\Users\\insertyourusername\\AppData\\Local\\Razer\\Synapse3 folder
3. Unplug Razer devices
4. Run Device Cleanup Tool from https://www.uwe-sieber.de/misc_tools_e.html and remove all HIDClass device instances
5. Reboot to "settle" the changes
6. Re-install Synapse
7. Plug in devices
CookiesCookie settings