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An open discussion on Insider Special Access

Discussion in 'General Discussion' started by Min-Liang Tan, Dec 16, 2014.

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  1. PERIDOTbizCoral573

    PERIDOTbizCoral573 New Member

    Honestly some good ways to tackle this are. Check to see if there is a razer product on the account before assigning a code or Checking post count.

    So either a good community member or a loyal customer. Right now it just feels like anybody can get a code and get a item that suppose to be for "insiders".
     
  2. prongATO

    prongATO Member

    Or don't reveal the number check post at all. Then everyone that wants one can sign up but only the people that qualify can attempt to buy.
     
  3. Also, if you have offers like the one you mentioned in this thread such as the blade pro being discounted to $1000 can you add an option where you can make payments in increments? I know this a very unlikely addition that you guys will add to your checkout since its very hard to collect the money from people and keep track of who needs to pay and when, but the only reason why I'm proposing this idea is because if you guys do decide to do these very generous offers, most likely I still won't to have enough money to buy the product at the special price. But at the same time, I don't want to miss out on the amazing deal. By the way, love what the company is doing with insider.
    Some people don't like it but I'm constantly on it :3. Thank you :)
     
  4. Quailstick

    Quailstick Well-Known Member

    I would say yes to continue doing the special sales as long as you see fit. No matter what there will always be happy and unhappy people regardless of how everything is handled. You guys are making great progress with singling out abusive accounts and getting it narrowed down to who can and cannot participate.
     
  5. CuddlyBuns

    CuddlyBuns Member

    I like where you're going with this, but I believe that our select group should get special chances to receive like exclusive products, or getting to order a new product for a special price before the open public. Thanks for reading.
     
  6. Pyro1694

    Pyro1694 New Member

    Honestly I think the way it is handled is fine it may be a good move to require an account to be open for a few weeks to ensure people dont just signup for the sale like the CES sale. Also allowing maybe a larger number of items to be sold so not everything is sold out. I know I got lucky the Orbweaver was sold out till i checked again the next day there were more for sale (sold out an hr later). :heart: Razer products
     
  7. sohmageek

    sohmageek New Member

    I think that is a great idea. I also think that while using your forums as a way to hear back from people may get the ones that are paying attention, I don't think it will get all of your fans that could give very good feedback. I know I am not active here. I don't know if I will or if it will just be somewhere I forget to look at. From being on beta sites where I know hundred of thousands of people were on, I can tell you first hand a lot of people that end up in that status don't give feedback. On the other hand. If you aren't looking for feedback and are just looking to give major discounts to your loyal customers, wouldn't using product registrations help a bit? Or having it in the synapse driver a tick to track generic data and send it along to razed for consideration in loyalty discounts? Or a tick mark to track products for loyalty discounts? Link the synapse to the forum account and perhaps have a portal to the forum from within the driver-- it would probably get me to remember to check here.

    While I haven't been the biggest spender on your products, just prior to this CES sale it made me think, how long have I really had this mouse? 6 years. 6 years with a quality razed mouse. Which has only just started to break due to my abuse. Which I think is pretty darn good compared to the 6 months - 1 year at work for me to break mice. And I'm not using them 1/4 as much as when I have a gaming session.

    Also, I have to say. You have definitely earned my respect. You own Razer. You have an obvious interest in keeping a pulse on your community. But you do it personally. There aren't many CEOs that I've experianced in my life that have such a successful company that still talk to the general public as much as you. You've impressed me on many fronts in the past few years.
     
  8. Darkr

    Darkr New Member

    That's a good idea!! Only sell to the fans that were signed up earlier.
     
  9. ivchua

    ivchua Member

    Own a vespula and abyssus. Didn't manage to get either the sale items or Nabu... Will try again next time though! Limiting to current product owners would be a great idea
     
  10. Not everyone has time to check the insider daily. Most of the time i do not comment because someone else has written a similar idea.. this doesn't make me any less of a fan. I believe the special access sales shouldn't be limited to the "hardcore fan" lets face it... these hardcore fans are the ones sniping the deals and reselling them on eBay for 100 times the price. Just like the most recent CES Appreciation sale. I was unable to get anything i wanted because it was all sold out... There should be a better way to get these sales to the more deserving fans vs. the scalpers (hardcore fans). I recommend doing pre-register sales for positive people who are active on Facebook/Twitter/Insider. During the most Recent CES appreciation sale there was a lot of negative people who call themselves fans talking a whole lot of shit about the "Razer code screw up" yet they want the product only because it was on sale, possibly to resell it for profit... In my opinion these people should be blacklisted. True fans do not disrespect the company and their products.
     
  11. I think Special Sales is Ok but maybe we can do region sale style.
     
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