are the number with the beta going bold when they are certain numbers | Razer Insider

are the number with the beta going bold when they are certain numbers


When my system booster is running yk how in the top left it says your fps and playtime and real time, well every time there is a 3 or like 4 other numbers it gets bolded (the singular number) when its that certain number.
Anyone else getting this? I have it happen when gmod is open as well as another game.

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12 Replies

Userlevel 7
I think I got same issue. Some specific number gets bolded. @Michelle-RazerCortex, can you help us or give us the knowledge about this issue?
FIR-3
When my system booster is running yk how in the top left it says your fps and playtime and real time, well every time there is a 3 or like 4 other numbers it gets bolded (the singular number) when its that certain number.
Anyone else getting this? I have it happen when gmod is open as well as another game.

Hey there!

Thank you for initiating this thread. I'm Michelle from the Razer Cortex PC technical support team. I am delighted to be of assistance.

If I understand you correctly, you mean when you launch a game with Razer Cortex running on your PC, the FPS overlay on the top left has some other numbers besides Time, Play Time, and FPS, am I right?

I attach an image for reference. If the image shows your issue correctly, please go to Razer Cortex > GAME BOOSTER > IN-GAME > Timer or Countdown.

You can use hotkeys to turn on/off, reset, or start a new timer. Razer Cortex will help show you at most two timers and one ongoing timer. That may explain why it shows different numbers of timers.

Countdown will remind you when a particular event begins.

Please let us know if this is not what you mean. A screenshot would explain your issue clearly.

@samuel2050 Thank you for bringing this issue to us. Have a wonderful day!

Michelle
Michelle-RazerCortex
Hey there!

Thank you for initiating this thread. I'm Michelle from the Razer Cortex PC technical support team. I am delighted to be of assistance.

If I understand you correctly, you mean when you launch a game with Razer Cortex running on your PC, the FPS overlay on the top left has some other numbers besides Time, Play Time, and FPS, am I right?

I attach an image for reference. If the image shows your issue correctly, please go to Razer Cortex > GAME BOOSTER > IN-GAME > Timer or Countdown.

You can use hotkeys to turn on/off, reset, or start a new timer. Razer Cortex will help show you at most two timers and one ongoing timer. That may explain why it shows different numbers of timers.

Countdown will remind you when a particular event begins.

Please let us know if this is not what you mean. A screenshot would explain your issue clearly.

@samuel2050 Thank you for bringing this issue to us. Have a wonderful day!

Michelle


no, samuel2050 got it right, certain numbers getting bolded for no reason, not extra numbers.
Userlevel 7
FIR-3
no, samuel2050 got it right, certain numbers getting bolded for no reason, not extra numbers.

That means it happens like below examples.

\\- FPS : 183 -\\ or \\- Playing time : 10:30 -\\

Both two examples got 'bolded 3'. It's just examples, I can't specify what numbers become bold.

@Michelle-RazerCortex, can you help us again? Sorry for taking your times.
@samuel2050 @FIR-3 Oh, so sorry for my misunderstanding. I have reported this issue to our engineer. We will try to reproduce it on our side. Here I need to confirm is 'gmod' the game Garry's Mod? What else games have this number-bold issue?

Michelle
Userlevel 7
Michelle-RazerCortex
@samuel2050 @FIR-3 Oh, so sorry for my misunderstanding. I have reported this issue to our engineer. We will try to reproduce it on our side. Here I need to confirm is 'gmod' the game Garry's Mod? What else games have this number-bold issue?

Michelle

Very less possibility to appear, but I got this issue in Overwatch. Just twice happened, so I forgot when it happened.
Hey @samuel2050 @FIR-3 , please check on your Windows system fonts to see whether you have this font 'Roboto Regular' installed on your PC? If no, please install this font and see whether this issue persists?

Michelle
Userlevel 7
Michelle-RazerCortex
Hey @samuel2050 @FIR-3 , please check on your Windows system fonts to see whether you have this font 'Roboto Regular' installed on your PC? If no, please install this font and see whether this issue persists?

Michelle


I already have Roboto font. Does this issue happen when that font unexist?
samuel2050
I already have Roboto font. Does this issue happen when that font unexist?

Yes, this may be related to the font. But we are still investigating it. Let us know when you encounter this issue next time.
Michelle-RazerCortex
Yes, this may be related to the font. But we are still investigating it. Let us know when you encounter this issue next time.

ill test the font issue, but it works great with payday no issue, but it does happen with Garrys mod
FIR-3
ill test the font issue, but it works great with payday no issue, but it does happen with Garrys mod

i have the roboto regular font
Hey there!

Thank you for all the info you provided for us. We will reproduce it via the game and try to figure out the resolution.

Sorry for all the inconvenience this issue has caused you!

Michelle