Asking for help w/ Black Shark v2 X | Razer Insider

Asking for help w/ Black Shark v2 X

  • 23 December 2020
  • 3 replies
  • 1 view

Son was using this on PS4, but now trying on PC, but can't get to work. Not seeing the Razer come up in the Device Mgr and not seeing drivers on the site.
Any feedback/insight on how-to would be appreciated.
Thanks!

This topic has been closed for comments

3 Replies

Userlevel 6
You probably gotten a bad hardware because this issue doesn't come so often. If you have a warrenty, then try to replace the one you have. If you don't or it expiered, then you should try contacting razer support.
Userlevel 7
Click the following link for RAZER support web interface
https://support.razer.com/
River_ssz
You probably gotten a bad hardware because this issue doesn't come so often. If you have a warrenty, then try to replace the one you have. If you don't or it expiered, then you should try contacting razer support.


Thx, just bought them so should be in warranty...I'll hit them up.