Audio/Connection issue with Razer Nari | Razer Insider

Audio/Connection issue with Razer Nari

  • 21 September 2022
  • 1 reply
  • 4 views

Like the title says. After the last update to Synapse my Nari have been disconnecting and reconnecting continuously and following the reconnects the audio is then choppy/crackling. I've uninstall each of the audio drivers and Synapse it self and done a clean install and nothing has changed. I also read that 2.4 dongles dont do well next to 3.0 or 3.1 USB ports due to frequencies. So I moved my Mouse and Keyboards USB input away from the dongle and that fixed nothing as well. At this point I'm at my wits end with trying to fix the issue if anyone has any suggestions.

This topic has been closed for comments

1 Reply

Userlevel 7
Try to run the dongle recovery tool by following the steps here. If that didn't work, PM me the serial number of your headset so I can validate its model and check for other steps to help you resolve the connection issue.

*Thread locked to curb conversation to PM.