Audio problem with videos & music | Razer Insider

Audio problem with videos & music

  • 1 December 2022
  • 1 reply
  • 8 views

Hello everyone!

Basically whenever I try to watch a video or listen to music locally or online, I have the issue shown in the video. It feels like the music freezes/skips a bit every 1 second. What do you believe is the problem and what do you suggest I should try in order to fix this problem.

Here is the video.

Thank you!

P.S. Sorry for the bad quality of the video, had to compress it to upload :big_grin_:

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1 Reply

Userlevel 7
Did you already try to update/reinstall the audio driver? Make sure both the Windows OS and Synapse app are up to date. PM me the serial number if the same issue persists so I can validate its model and check for other model-specific workarounds to help you address the problem. Thanks!

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