Avnera AV6301
So my Man O'War just decided to say "Avnera AV6301 is connecting" when i put it in, instead of actually giving me a headset. The only thing i can use this "device" for now is just to remove it again. What happend? please help!!!
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Userlevel 1
Same here but on the Nari Ultimate. The dongle recovery tool brought no help.
Sad thing is that Razer Support is just like "No no. We can do anything here! You need to speak with the company that you bought it to get assistance". like, come on? You made the product?
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
5 April 2020
@MikHikkeMad There are a few reasons why our Support Team would refer you to the reseller. This is from our Warranty Policy:
That said, do you mind sending me your ticket number via PM? I'd like to review the case and see if there's anything that I can do to help.
@Stormhoves Is this still the case? If so, please PM me the serial number of your headset so I can validate the warranty status. There really isn't much that we can do if the PC no longer detects the dongle properly which is why you'll highly likely have to send it in for replacement.
That said, do you mind sending me your ticket number via PM? I'd like to review the case and see if there's anything that I can do to help.
@Stormhoves Is this still the case? If so, please PM me the serial number of your headset so I can validate the warranty status. There really isn't much that we can do if the PC no longer detects the dongle properly which is why you'll highly likely have to send it in for replacement.
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