Ayuda a usar mi garantía | Razer Insider

Ayuda a usar mi garantía

  • 20 September 2021
  • 1 reply
  • 38 views

Mi garantía de un mes con Amazon ya termino, pero se supone que tengo una garantía de 2 años con razer (es un mouse), pero no se si tenga alguna manera de usarla garantía ya que soy de México y pido ayuda sobre si podre usarla y cómo usarla?

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Userlevel 5
I have translated your post. If you don't mind, what particular issue are you currently having with the mouse? We can try to sort it out before submitting a warranty claim. Tell me more details about the problem with your device. That way, I can assist you accordingly. Also, please PM me the serial number of your mouse along with a copy of your mouse's proof of purchase so I can verify its model and check its warranty status. Do respond in English for me to assist you better.

*Thread locked to curb the conversation to PMs.