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background processes and touch pad issues pls help

Discussion in 'Razer Support' started by Dagger1480, Jul 1, 2019.

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  1. Dagger1480

    Dagger1480 New Member

    greetings everyone! I just received my 2019 razer blade stealth! and i do really like it! i have it paired with the razer core v2 and a vega 56 when gaming and its pretty powerful! however i do have some concerns.

    issue 1- let me start off by saying that i have had this laptop for exactly 3 days as of this post. currently at idle with nothing open i have 80 back ground processes and 84 windows processes in my task manager. i have a custom desktop as well and built it from the ground up and installed windows and updated the drivers myself. however it only has roughly 4 background processes and 5 windows processes upon startup. i dont understand why this brand new laptop has so many processes running in the background. i would stop them but i have no clue what the majority of them do and do not want to risk messing up something. anyone know if this is normal or a way to fix this issue???

    issue 2- upon two finger scrolling it is extremely glitchy and sometimes dosnt work right. ive updated the drivers to the latest and its still struggling.

    any and all suggestions would be a great help! thank you everyone!
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Let me help you with this. Can you share a screenshot of your Task Manager window?
     
  3. Dagger1480

    Dagger1480 New Member

    here it is, i also noticed that upon start up and shut down the laptop is pretty sluggish for it to be a m.2 drive. im coming from a new macbook pro so thats my only point of comparison. but it seems to take longer than i would expect to start up fully and takes even longer to actually shut down fully.
     

    Attached Files:

  4. Dagger1480

    Dagger1480 New Member

    also to clarify the screen shots were taken with the laptop with me at work nothing plugged in at all and running off battery
     
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