bait and switch? | Razer Insider

bait and switch?


I'm going to tell a little story that I find disappointing about the Razer Store and disappointing about myself. I was interested in the 4K 3080 17". All along, the store has listed it as 16GB size 3080 card. (In fact I thought the 3080 only came in the 16GB size.) I asked to be notified when it got back in stock
I received a notification only to have it immediately sold out.
Well, this time I got the notification that it was available early in the morning. Assuming it was the same unit with the 16GB 3080 as always listed (since it was for the exact same price--$3599)--I processed the purchase in the early morning fog.
When I then got the confirmation email I noticed that the 3080 was actually 8GB. I noticed customer service and they said that it was 8GB and suggested I could send it back (that they could not stop it from being shipped even though I had just made the order and it did not ship for the next couple of days), which I likely will, although I am in need of a new gaming laptop.
The 4k 3080 17" is back to being listed as a 16GB 3080. I would not fret that much, but I worry about 8GB for 4k in the next generation of games.
Anyone have any thoughts about 8GB versus 16GB not the 3080.

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Userlevel 7
feyvorite
I'm going to tell a little story that I find disappointing about the Razer Store and disappointing about myself. I was interested in the 4K 3080 17". All along, the store has listed it as 16GB size 3080 card. (In fact I thought the 3080 only came in the 16GB size.) I asked to be notified when it got back in stock
I received a notification only to have it immediately sold out.
Well, this time I got the notification that it was available early in the morning. Assuming it was the same unit with the 16GB 3080 as always listed (since it was for the exact same price--$3599)--I processed the purchase in the early morning fog.
When I then got the confirmation email I noticed that the 3080 was actually 8GB. I noticed customer service and they said that it was 8GB and suggested I could send it back (that they could not stop it from being shipped even though I had just made the order and it did not ship for the next couple of days), which I likely will, although I am in need of a new gaming laptop.
The 4k 3080 17" is back to being listed as a 16GB 3080. I would not fret that much, but I worry about 8GB for 4k in the next generation of games.
Anyone have any thoughts about 8GB versus 16GB not the 3080.

my personaly opinion, i dont think that would be enough for 8GB if tun multitask. gaming, work, scholl etc at the same time. in my experience at least 16GB. what i would like to suggested since Razer blade are upgradeable on SSD and RAM, you can change it manually if u wish, but im not sure if will broke the warranty policies. lets call @Sye_The-Vie if open back laptop or changing the RAM will break the Warranty or not ?
or you can return and exchange ( i assume you will need more patience coz of the proccess they will be shipped in bussiness day, you get the laptop - shipped back another few days up to week or more . and then you get notified they received the laptop, and then they will shipping the new one, another week or more.)
Userlevel 7
As per what @-Mr.Nobody- advised. Warranty gets avoided once you upgrade the internal hardware.

Why? Because if the new component you have added cause damage to the whole or any part of the laptop, RAZER will not take responsibility for the fault caused by the third party hardware.

This rule applies to all other electronic consumer purchase policy.

8 GB RAM on 4K? yeah would not risk it.
Because bigger the resolution is, it requires more memory from RAM and GPU to keep the applications running in the background flawlessly.

Even I have a 32 GB RAM on my laptop, even though it is not a 4K resolution, it has already utilized 40% RAM which is 12.8 GB.

Because there are so many applications that are running in the background; these applications are for things like

  • Windows maintenance
  • Virus protection
  • RGB configuration
  • RAZER synapse
  • More

So 8 GB RAM on Windows 10, can be a little too low for nowadays. Depending on how many applications are installed and running in the background.
Userlevel 7
Sye_The-Vie
As per what @-Mr.Nobody- advised. Warranty gets avoided once you upgrade the internal hardware.

Why? Because if the new component new have added cause damage to the whole of the laptop, RAZER will not take responsibility for the fault caused by the third party hardware.

This rule applies to all other electronic consumer purchase policy.

8 GB RAM on 4K? yeah would not risk it.
Because bigger the resolution is, it requires more memory from RAM and GPU to keep the applications running in the background flawlessly.

Even I have a 32 GB RAM on my laptop, even though it is not a 4K resolution, it has already utilized 40% RAM which is 12.8 GB.

Because there are so many applications that are running in the background; these applications are for things like

  • Windows maintenance
  • Virus protection
  • RGB configuration
  • RAZER synapse
  • More

So 8 GB RAM on Windows 10, can cause your system to run slow. Depending on how many applications are installed and running in the background.

thank you @Sye_The-Vie for the confirmation about Warranty Policies.

and i hope you get your answer @feyvorite
Just to clarify. The razor blade pro 17 I am receiving has 32gb RAM. The issue I was concerned about was that the 3080 Graphics card is 8GB instead of the expected 16GB. I
I have to ask... are you guys referring to RAM.. as in the 32GB of memory these come with? Or are you referring to VRAM as in the amount on the GPU. Multi tasking etc would be a discussion about memory, not video ram. Both are for different purposes and of the two, the memory is the only thing that can be swapped.
I was talking about VRAM all along, but the other posters were talking about RAM. My concern is that this is coming with the NVIDIA RTX 3080 with 8GB RAM instead of 16GB, and that concerns me. I'm very happy with 32GB of regular RAM.
feyvorite
I was talking about VRAM all along, but the other posters were talking about RAM. My concern is that this is coming with the NVIDIA RTX 3080 with 8GB RAM instead of 16GB, and that concerns me. I'm very happy with 32GB of regular RAM.


I won't say that 8GB will enough for EVERY game at 4k.. but MOST games at 4k with be perfectly fine with 8Gb VRAM. I was concerned about this as well, but spent a good deal of time benchmarking/researching and it's really not that big of a deal.
I was thinking the same thing, although there are some new games out there that are targeted to AMD that are using up greater chunks of VRAM. I just want to get 45+ FPS on games like The Witcher, Red Dead Redemption, Diablo, World of Warcraft, Overwatch (would like 70fps on that one). I'm mostly into strategy games (including turn-based), so the resolution is generally more important than the high FPS. I know it won't run Microsoft Flight Simulator with perfect speed, but that will be the real test. I guess I'm inclined to try it out and return it if I'm not getting good enough FPS with a laptop this expensive. I know this screen is going to be stellar!
so guys are you referring to RAM.. as in the 32GB of memory these come with???
Not referring to RAM--referring to VRAM
I was having the same question. But they confirmed it's actually 16Gb VRAM. I think they need to update their product information page. So far, all the Youtube videos on the new Pro 17" 4k with RTX3080 show 16Gb VRAM.
However, I'm going through the same pain now trying to get a hand on one. They would notify me (twice already) via email at 3:30am Eastern time zone. By the time I wake up in the morning, it's all sold out again. Kinda frustrating if you ask me. It's good that your order went through and you actually receive what you wanted all along (a 16 Gb VRAM card).
I received it today and was ecstatic that it indeed had 16gb of VRAM. This was even after customer service told me twice that it had 8gb of VRAM.
It is worth the persistence. The display is really incredible and I have not yet tried a game that it could not handle in 4K. Although Microsoft Flight Simulator is taking its typical many hour install time and that will be the test.
Hang in there.
This was not a bait and switch. Just a misprint on their site, on my order and by 2 different customer service reps. I nearly returned it to sender!