Barracuda X USB C dongle stopped working PS5 | Razer Insider

Barracuda X USB C dongle stopped working PS5

  • 1 September 2021
  • 1 reply
  • 200 views

Hello!
I’ve been using my Barracuda X now for a few weeks and really liking it. It came to charging it today so I connected it to my PS5 where I charge my controller and since the USB C dongle is no longer showing up. It’s like it’s died.
Has anyone else seen this? Or do I need to get a replacement?

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1 Reply

Userlevel 5
Have you tried connecting the headset wirelessly on your PC to check if it behaves the same? Please PM me the serial number of your headset along with a copy of your proof of purchase. I can use those to verify its model, and in case we'll have to submit a warranty claim.


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