Welcome, I'm probleming my account because the Authenticator code is not accepted for secondary certification.
I'm sure you received your code by now, but I was having the same issue. After a couple hours with no activation key email I logged onto Razer support and chatted with a representative. The official response is that I "need to wait 24 hours to receive a code". I'm not sure why it would take 24 hours to send a software activation key, but the only response they would give is that it is because the software is only released with a limited number of products or some such. Anyway, since there may be others who are wondering how long they might have to wait on an activation key so I thought I'd share my interaction with Razer support.
Just got my V2 and its great! However since I am a laptop user and moving my laptop quite a lot, im looking for a way to keep the lights on, without being connected to the PC. Now i actually found a pretty neat workaround, which is connecting my mobile phone to the V2 via an usb to usb C adapter. The lights work, however its only the basic effect and the chroma mobile app does not detect the V2 as a device. Anyone knows a way how to control the lights via the mobile phone? Razer employees, if You are reading this: Please enable support for the V2 via mobile. Im no mobile app programmer, but a thing like this, should be easily added via an update of the app